Nov 29How to Parking Lot a Project When Priorities ChangeIt’s not uncommon for an organization’s priorities to change during the discovery phase of a project, or even during the ideation phase. Often this means setting aside the project in flight to focus on a new one. …Project Planning3 min readProject Planning3 min read
Published inBootcamp·Nov 23Balancing Ease-of-Use with Enterprise FunctionalityTrying to get the best of both worlds — Background and context When my employer, NationBuilder, acquired ActionButton two years ago, we were buying something in line with our mission of empowering leaders to build communities and movements. …UX4 min readUX4 min read
Published inBootcamp·Updated Nov 22AI for Designers —When is the Juice Worth the Squeeze?When a Luddite is dragged into the 21st century — My current employer, NationBuilder, has a team dedicated to data analytics — not uncommon. Our data scientists, obviously, have a strong interest in AI. …Design3 min readDesign3 min read
Published inBootcamp·Nov 8Hard Questions for a DesignerWhen a B2B designer has to consider “delight” — I was recently asked for my thoughts on form vs function. My brain vapor locked. I’ve worked on B2B SaaS projects for the last ten years — not a single consumer-facing interface in sight (aside from a quick-and-dirty early pandemic redesign for a friend). …UX2 min readUX2 min read
Published inTeamUp Blog·Oct 3, 2017Give Your Customers the Ability to Create Their Own Recurring ReservationsLots of you use the Recurring Reservations feature — the ability to book your customers into a recurring time slot. It saves time and hassle for you and your customers, and encourages consistent attendance. But it still requires you to make recurring reservations for your customers and then manage them. …Teamup Updates2 min readTeamup Updates2 min read
Published inTeamUp Blog·Aug 9, 2017A New Look for TeamupAs the lead product designer here at teamup, it’s important that I understand not just how our customers use our software, but also how they run their businesses. …Design4 min readDesign4 min read
Sep 9, 2016Redesigning RacismIn the last few weeks, two major tech companies have made news over their reactions to the racist practices facilitated by their respective platforms. One used design to shape how people could use their app, the other, well, didn’t. Let’s look at both. Background If you’re not familiar with #AirbnbWhileBlack, go…Racism4 min readRacism4 min read
