Leisure Getaways Incorporated — On the Importance of Having Great Customer Service
Leisure Getaways Incorporated offers its clients a concierge service. It also has a customer service department that lets the company take great care of its customers.
Have you ever visited a business where just one checkout line was open and you had to stand in it with fifteen other people wondering why the store wouldn’t open more lines? If you did, all you thought and talked about to people in the line next to you was probably about your unhappiness with the service.
This is what happens with a lot of businesses all the time. They do not die because their competition kills them. Rather, they cease to exist because they commit suicide by displaying in action their attitude towards their customers. A demise of a business is usually not a violent revolution, but a slow killing…… read more
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