Graphic Designer, Code Monkey, Cyclist, Veggie, Blogger, Gamer, Coffee Addict! Founder of http://t.co/pl6UPyem
What I’ve learned since is that design is the art of solving specific rather than abstract problems. If the problem is not clear or well-understood, you cannot begin to evaluate how effective the solutions are.
In an ideal world, users will diligently fill out all the fields with detailed, relevant information. In the real world, users don’t.