Published inLoblaw Digital·Jun 9, 2022Why your UX team is quitting, and how to fix itThe way we live and work has transformed completely. Our shared pandemic experience reframed how we work, whether it fulfills us, and our relationship with our teams and employers. You can feel it, I can feel it, and we know that the light at the end of this twisted tunnel…UX8 min readUX8 min read
Published inThe Almanac·Feb 20, 2018Producthood: What Parenting Has Taught Me About ProductAt 2am on a balmy Halloween, while trickers and treaters raged through the night as 2017’s dankest memes, my wife gave birth to our beautiful boy Theo. The biological and emotional miracle of birth is not lost on me. Witnessing the remarkable feat of growing and shipping a new human…Product Management5 min readProduct Management5 min read
Published inThe Almanac·Jan 4, 2018Ten Resolutions for Product Design in 2018This year’s holiday food coma provided me the opportune moment for serious introspection. Rhythmic sugar highs punctuated by MSG-glazed Chinese spreads found me gazing into the angelic milk-drunk face of our eight-week-old son Theo, wondering what the crystal ball of design might hold for his funky future. Before postulating deeply…UX6 min readUX6 min read
Published inThe Almanac·Mar 1, 2016Make Every Meeting a WorkshopPicture this. You’ve gathered your team to kick off a new project. Words like innovative, user-centred, impactful, and best-in-class are being thrown around while knowing head nods ripple in their wake. There’s excitement in the air. …Design4 min readDesign4 min read
Published inThe Almanac·Dec 31, 20153 things that will make design better in 2016Throughout the year, our 365 day calendar triggers rhythmic moments of personal reflection, shared learning, and an abundance of on-trend top ten lists. Birthdays, anniversaries, holidays, new year’s eve; we’ve auto-scheduled check-ins with ourselves and each other about where we’re at and how things are going. …Design Process3 min readDesign Process3 min read
Published inThe Almanac·Dec 29, 2015When I have no idea what I’m doing, I do these 3 thingsI’m a product designer at a software agency. Agency work is defined by finite and all-consuming engagements with clients. The successful outcomes of these engagements and the relationships that fuel them are the most important things to me. As a human centered designer, I believe that there are only three…Design Thinking3 min readDesign Thinking3 min read
