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Lighting Beetle

Lighting Beetle

5 principles of service design for easier service creation

Improving existing and creating new services is a natural progress in any company’s growth. The process becomes easier when you apply the 5…

Jun 27

5 principles of service design for easier service creation

Jun 27

Lighting Beetle

UX writing: How to make digital bureaucracy understandable

Administrative jargon hinders institutions from connecting with customers. Here’s what working for government and international…

May 15

UX writing: How to make digital bureaucracy understandable

May 15

Lighting Beetle

Discovery Backlog: How to seek opportunities for better customer experience

Ideas for enhancing customer experience don’t fall from the sky. Luckily, there are techniques to help you build a repository of relevant…

Apr 10

Discovery Backlog: How to seek opportunities for better customer experience

Apr 10

Lighting Beetle

Desirability: Why usability testing ≠ good product

To make sure that a new service will be successful, you should start by trying to answer a simple question: “Will my target customer want…

Feb 20

Desirability: Why usability testing ≠ good product

Feb 20

Lighting Beetle

CX and Metrics: How to measure the ROI of a good customer experience

Want to launch a new CX initiative, but your superiors want to see a financial benefit? Set up metrics to show leadership that a better…

Jan 25

CX and Metrics: How to measure the ROI of a good customer experience

Jan 25

Lighting Beetle

What designing for Škoda infotainment taught us about HMI

When designing human-machine interfaces, the context in which the interaction happens is crucial. Car infotainment taught us 5 rules valid…

Nov 29, 2023

What designing for Škoda infotainment taught us about HMI

Nov 29, 2023

Lighting Beetle

Resistant stakeholders? Use metrics they already rely on

Getting stakeholders involved in CX initiatives can be an uphill battle. But defining a common interest can accelerate your…

Jul 4, 2023

Resistant stakeholders? Use metrics they already rely on

Jul 4, 2023

Lighting Beetle

Lean UX — our recipe for agile design

We use lean UX and break the design process into small, self-contained chunks of work which we continuously validate to reduce risk of the…

Jun 21, 2023

Lean UX — our recipe for agile design

Jun 21, 2023

Lighting Beetle

My first two weeks at Lighting Beetle as a UX Designer from France

My name is Albert and I am a French student who landed an intern job in a Slovak UX studio LB*. How’d that happen?

Jun 21, 2023

My first two weeks at Lighting Beetle as a UX Designer from France

Jun 21, 2023

Lighting Beetle

How to measure customer satisfaction using online reviewing system

Online reviewing represent an excellent cost-effective research method for gathering feedback at scale. We can review almost anything —…

Jun 21, 2023

How to measure customer satisfaction using online reviewing system

Jun 21, 2023

Lighting Beetle

Lighting Beetle

We are a UX design studio combining design, engineering and business to build future-proof products and services. Let's grow your business: www.lbstudio.sk

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