Lilit NersisyaninRetentionForceUnhappy Customer? How to Turn a Bad Salon Experience into a Great Opportunity.How to handle negative salon reviews and turn the unhappy client into a loyal one? Seems impossible? We know how to do that!Aug 27, 2020Aug 27, 2020
Lilit NersisyaninRetentionForceResponding to Coronavirus| Salon Marketing Complete Guide for Non-MarketersWhat should I do in case my salon is forced to close? What can I do in lockdown, I am used to everyday hard work! How long will the nail…Apr 9, 2020Apr 9, 2020
Lilit NersisyaninRetentionForceCRM for Salons: What It Is and How to Use ItBack in the days when salons used to manage bookings with a big old diary, CRM meant little more than knowing how many sugars Mrs. JonesFeb 25, 2020Feb 25, 2020
Lilit NersisyaninRetentionForceBeauty Salon “Regulars”. Why are They the Bread and Butter of Salon and Spa Business?Think about those regulars you have, who, come rain or shine, always make their appointment every set number of weeks and rebook at the…Jan 29, 2020Jan 29, 2020
Lilit NersisyaninRetentionForceAlways On — Why Instant Service Equals Instant ProfitAs salon owners, we all know the feeling. That heart-stopping moment when you realise you’ve lost a potential customer. 😱😱😱Dec 3, 2019Dec 3, 2019
Lilit NersisyaninRetentionForceA Cheat-sheet for Salon and Spa Owners: Where are Your Most Valued Clients?Me: Hey 👋, do you know where do you get clients from? Salon owner: Who cares?! Isn’t it already good that I have clients? Me: 🤦♀️Nov 11, 2019Nov 11, 2019
Lilit NersisyaninRetentionForce10 Proven Ideas to Make Your Salon Clients Book Again and AgainIf you want your salon or spa to succeed, you need to establish a bond between the salon image and the client.Oct 23, 2019Oct 23, 2019
Lilit NersisyaninRetentionForce9 Essential Tips to Earn More 5-Star Reviews for Your Salon or SpaWhen it comes down to choosing the right salon or spa, the best nail artist, the most relaxing spa, an affordable but good haircut, people…Oct 17, 2019Oct 17, 2019
Lilit NersisyaninRetentionForce7 Tips to Encourage Salon Client Referrals | Are Your Salon Clients Willing to Bring in Their…When you look for a good hairdresser, nail artist, spa salon or a yoga studio, who do you turn? Yes, to your friends, family or colleagues…Oct 11, 2019Oct 11, 2019
Lilit NersisyaninRetentionForceSalon Reward Program Complete GuideIf you don’t need more clients for your salon or spa, if you don’t need more locations for your beauty salon, if you don’t want to…Oct 7, 2019Oct 7, 2019