Lily BabiyinPlumsailChange management in help desk for SharePoint Online in Office 365Changes are an essential part of the working process in your organization, that’s why it is important to handle that right. Every day, new…Jan 17, 20181Jan 17, 20181
Lily BabiyinPlumsailPlumsail HelpDesk vs. SP Marketplace Customer Service for SharePoint Online in Office 365The b2b market is quite crowded with different ticketing systems, so in this article, we will take a look at two help desks which are built…Dec 20, 2017Dec 20, 2017
Lily BabiyinPlumsailPlumsail HelpDesk vs. HarePoint help deskIf you found yourself reading this article, probably, you have started your journey of discovery the right ticketing system for a great…Dec 13, 2017Dec 13, 2017
Lily BabiyinPlumsailLooking for Zendesk alternative for SharePoint Online and Microsoft 365?Probably you were browsing the internet with a simple search query like “Zendesk alternative”. Maybe you are already using Zendesk or maybe…Dec 5, 20171Dec 5, 20171
Lily BabiyinPlumsailMajor update for all on-premises users!We’ve pushed out every ounce of Plumsail Online features and eked out every last drop of enthusiasm of our developers to present you this……Oct 31, 2017Oct 31, 2017
Lily BabiyinPlumsailPlumsail HelpDesk vs. Crow Canyon IT help deskProbably, you just began your journey into the finding the right customer support tool. We want to make your choice a little easier, so we…Oct 17, 2017Oct 17, 2017
Lily BabiyinPlumsailAssets management in SharePoint Online and Microsoft 365First of all, let’s define what the assets management is and what for it is? To keep things simple — it is the way to organize and…Oct 6, 20171Oct 6, 20171
Lily BabiyinPlumsailIT service desk for Microsoft 365 and SharePoint in more than nine languagesProbably, you remember the legend about the Tower of Babel when God confounds people’s speech so that they can no longer understand each…Sep 7, 2017Sep 7, 2017
Lily BabiyinPlumsailСustomer support software for Microsoft 365 and SharePointMaybe all your customer requests are stored in the email box of each agent and you feel confident about it. We agree that email is a handy…Sep 4, 2017Sep 4, 2017
Lily BabiyinPlumsailHow to reassign tickets from the disabled user in SharePoint help deskIt’s kind of a cliché but nothing is everlasting, so agents in your team may come and go. In Plumsail HelpDesk for Microsoft 365, a…Aug 22, 2017Aug 22, 2017