Lina KiriakouinDollphinCX is not marketing, EX is not fancy branding material and UX is not cool graphics.Customer Experience (CX), User Experience (UX), Experience Design (XD), Employee Experience (EX), Service Design (SD), Brand Design (BD)…Dec 22, 2022Dec 22, 2022
Lina KiriakouinDollphinGreat experiences are like diamonds.They can’t help but shine, even when mixed up in piles of mud.Feb 21, 2022Feb 21, 2022
Lina KiriakouinDollphinClutch Crowns Dollphin as a Top Consulting Firm and among the Top Diversity and Inclusion…One of the main fundamentals that strengthen any kind of relationship is trust. However, it’s not easy to trust someone with your business…Apr 22, 2021Apr 22, 2021
Lina KiriakouinDollphinWe are not going back to where we were (before the coronavirus).But that’s not new.May 3, 2020May 3, 2020
Lina KiriakouinDollphinNo, it’s not OK to waste time and money on assumptions any moreWhy it’s old school to fail because you never built the bridge with the consumers in the first placeFeb 19, 2020Feb 19, 2020
Lina KiriakouinDollphinChoose the small battles firstThe more I talk about Service Design and Customer Experience with clients, collaborators and professionals working in different aspects of…Nov 12, 2019Nov 12, 2019
Lina KiriakouinDollphinIf you love dolphins, you must also accept the presence of sharksWhen it comes to creating a company, money IS an issue. Especially when you have to deal with either newly launched or existing “sharks”.Oct 11, 2019Oct 11, 2019