The question that sinks UX researchers before they even get startedOne of the worst things a UX researcher can ask a participant in a research session is “what do you want?” This is because while people…Apr 10Apr 10
The coercive turn vs. human-centered designWhen I look at the vision for the future being sold by parts of the tech industry but also by the current administration and US Government…Feb 271Feb 271
The “stupid question” trapEver realized a defense mechanism you developed at work hurt you and you need to make a change? My most recent epiphany was about the way I…Dec 12, 20243Dec 12, 20243
Published inVentureWill AI go the way of the Concorde?Thinking about AI through the lens of the Concorde reveals the risks of embracing an “inevitability” mindset for new technologies. No…Sep 3, 20242Sep 3, 20242
Published inUX CollectiveThe features investors want are not the ones your users needWhy UX should care about the business… but not too much.Feb 12, 202411Feb 12, 202411
It’s not all Sunshine and Rainbows:How to deal when executives engage with UX researchJul 28, 2023Jul 28, 2023
UX Research in the age of AI: from human-centered design to hybrid networksLindsey Wallace PhDJun 15, 2023Jun 15, 2023
Managing Gender BiasRegardless of whether we identify as male, female, trans or non-binary, we will likely experience, witness, and/or need to respond to…Mar 30, 2023Mar 30, 2023
