UX Team from scratch: “Uniform” knowledge for all the members
A designer tends to work independently in project so that they feel free to create things on their own. When forming a team of UX we faced the challenge of collaboration between designers. Our members have diverse backgrounds, they have overlapping skills, some interface designers have software backgrounds, some UX designers have a graphic design background, others are knowledgeable about marketing and coding. That seems to be a good thing because with our diverse members we will be able to look at a problem from multiple angles to come up with a suitable solution.
It only matters when we started to solve a specific problem, at all stages of the UX process, the designers began to debate about solutions that from the stage of Information Architecture, Interviewing Users until coming up to Wireframe, finishing UI design and testing, we debated a lot at each step, that’s nothing wrong but it took us plenty of time to explain the concepts, making a point of view… that slows down the project and adds a lot of effort to the team.
To solve this problem, we tested the project rotation in a random position, a designer regardless of any roles will have the opportunity to participate in all stages of UX process they want, of course, in those positions, we still keep the major PIC, other designers will take part in supporting work, there are two main purposes:
- Help all members know more about the work of other designers Understand the input and output for each stage in the UX process, thereby finding improved solutions for their main work to enhance the overall result of the team.
- Designer learns more new knowledge. With the diversity in the background, each person becomes a mentor to the other members in that stage. It also helps us prevent risks when a position is missed we immediately have a temporary replacement until we found another one.
We begin by inviting everyone to join the meeting, plan, and work together. All members are excited about a new role. Experienced members will assign other support members, they will also review the work, provide feedback and give mentorship if needed. The new position that stimulates curiosity, encourages discover.
Learning new things every day is the motivation for each individual to progress further in their career. On the other hand, sharing knowledge among people will make each individual more interested in their work.
We did the first 2 projects, the results are awesome when the members understand the tasks of others, they will have empathy and help each other to complete the common work. Moreover, we have stimulated the learning spirit in each member. IT is constantly changing so updating UX knowledge will help you stay up to date with the world.
