Lior Avni – Medium

Lior Avni

Lior Avni
in
Gett Tech

Managing major incidents from home — What I learned from Mission Impossible

Learn how to keep your Incident Management sharp while working from home in the COVID-19 era

Apr 10, 2020

Managing major incidents from home — What I learned from Mission Impossible

Apr 10, 2020

Lior Avni
in
Gett Tech

Show me the money! — Monitoring Production the “Jerry Maguire” way

Every Escalation engineer knows this simple truth — “if you find it faster, you will solve it faster”. Monitor early, and save money!

Jan 23, 2020

Show me the money! — Monitoring Production the “Jerry Maguire” way

Jan 23, 2020

Lior Avni
in
Gett Tech

Scientia potentia est — Knowledge is power

Come and learn how we manage Knowledge Sharing inside Gett, and what are the benefits of this to your company.

Nov 7, 2019

Scientia potentia est — Knowledge is power

Nov 7, 2019

Lior Avni
in
Gett Tech

The importance of Proactive monitoring

Learn how Gett proactively monitors incidents to provide extremely high-availability, reliability and service to our cusomters.

Jul 11, 2019

The importance of Proactive monitoring

Jul 11, 2019

Lior Avni
in
Gett Tech

A “Fire” Incident case study

Learn about Gett’s Incident Management process through a “Fire” incident’s case study.

May 30, 2019

A “Fire” Incident case study

May 30, 2019

Lior Avni
in
Gett Tech

Gett Global Technical support team — the Gatekeepers of the system

Gett is a global operation driving scores of passengers daily around 3 geographical regions and providing service to hundreds of thousands…

Feb 28, 2019

Gett Global Technical support team — the Gatekeepers of the system

Feb 28, 2019

Lior Avni
in
Gett Tech

Gett incident management — minimizing Crisis resolution time

Incident management is a crucial process in Gett, where a critical service disruption is managed from start to finish.

Jan 30, 2019

Gett incident management — minimizing Crisis resolution time

Jan 30, 2019

Lior Avni

Lior Avni

Global technical support & Incident manager at Gett. Working with customers for the better part of 20 years and enjoying every minute of it :-)

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