Workshops are challenging, but more so when many miles and time zones exist between participants.

A remote workshop has a unique set of challenges from a workshop that can take place face-to-face, particularly when teammates are crossing a variety of timezones. …


Design exercises are a crucial element to the collaborative process. Here’s a collective list of my favorites (with references, of course).

Set a Goal

Set a long term goal.
Get optimistic. Ask: why are we doing this project? Where do we want to be in six months, a year, or even five years from…


Heartbeat was a transformative and innovative Quick Left legacy product that tracked the status and health of various projects. When Quick Left became acquired by Cognizant and project teams had to start running differently from when we were a smaller scale consulting company, some of the tracking requirements needed to…


“Can you just… make it pretty?”

To any designer that’s heard that statement or something similar, I’m sure we all know the familiar feeling that might be akin to thousands of centipedes crawling on a person’s skin. …


Design is many things. It’s creative, fun, engaging, and different every day. It’s problem solving and visual. It’s often misunderstood by those who haven’t had the opportunity to interact with it. But after a few years in this unpredictable industry, my favorite tool of the trade is hands down not…


An important theme in many teachings of the design craft, user testing can be a bit elusive with “real world work,” very often because stakeholders haven’t ever had a chance to appreciate its value when developing products.

Having finally completed my own first, successful foray into user testing, I put…

Lisa B. Scala

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