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Literally Marketing

Literally Marketing

Customer CARE: Every Point of Contact

Why are businesses afraid of hearing customer feedback? A recent experience at my local bank inspired this post. I wanted to provide…

Sep 28, 2017

Customer CARE: Every Point of Contact

Sep 28, 2017

Literally Marketing

Customer CARE: Thank You Says It All

Saying Thank You is the simplest form of Customer CARE. Here are 10 different ways to say thank you to your customers:

Sep 15, 2017

Customer CARE: Thank You Says It All

Sep 15, 2017

Literally Marketing

Customer CARE: When it Works

Hearing stories of bad Customer CARE experiences seems to be the norm in today’s world of technology. Perhaps it is not that there are more…

Sep 2, 2017

Customer CARE: When it Works

Sep 2, 2017

Literally Marketing

Customer CARE: Answer Your Phone!

Whether a manager, an employee, a friend, or family member…answering your phone is one of the best ways to provide the ultimate Customer…

Jul 20, 2017

Customer CARE: Answer Your Phone!

Jul 20, 2017

Literally Marketing

Customer CARE Facts

Let’s take a look at the facts and figures behind Customer CARE:

Jul 14, 2017

Customer CARE Facts

Jul 14, 2017

Literally Marketing

Customer CARE

This post kicks off my 100 part series on Customer CARE. My passion for Customer CARE truly began when I worked as Customer Service Worker…

Jul 14, 2017

Customer CARE

Jul 14, 2017

Literally Marketing

Fundraising with Snapchat

Fundraising can be a challenge no matter which way you cut it. The thought of asking people for money and being rejected is intimidating to…

Apr 25, 2017

Fundraising with Snapchat

Apr 25, 2017

Literally Marketing

21 Day Blog Challenge

Yes, you read that correctly! This post completes 21 days straight of blogging. I decided to take on this challenge thanks to Rich Hopen…

Jan 26, 2017

21 Day Blog Challenge

Jan 26, 2017

Literally Marketing

Connect to Your Community

As a restaurant owner, it is important to connect to your community. Related to managing your relationships, it’s just as important to see…

Jan 25, 2017

Connect to Your Community

Jan 25, 2017

Literally Marketing

Four Qualities to Look for in a Marketer

Once you’ve made the decision to outsource your marketing, the next step is to find the right person to support your business needs. Here…

Jan 24, 2017

Four Qualities to Look for in a Marketer

Jan 24, 2017

Literally Marketing

Literally Marketing

Marketing Director | Local Store Marketing | Passions: Customer Care | Franchising | RA Warrior | Cycling | Snapchat life: 👻literallymktg

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