LivesalesmanA quick checklist before you set up your Multilingual Customer SupportExcellent customer support is the focal point of every business operation. Owing to the fact, many companies are operating in-house…Jan 21, 2019Jan 21, 2019
LivesalesmanCultural Peculiarities To Be Aware Of When Dealing With Portuguese CustomersCustomer service is at its best when there is an in-depth understanding of the customer’s peculiarities. This becomes paramount when…Dec 24, 2018Dec 24, 2018
Livesalesman4 Reasons Why AI Is an Enabler and Not a Substitute for Call Center AgentsThe emergence and subsequent evolution of disruptive technologies like artificial intelligence (AI) have led many to believe that AI is…Dec 20, 2018Dec 20, 2018
LivesalesmanGetting the Tone Right in Customer Service: The How and Why“Use the right tone when speaking to customers.” If you are a calling agent providing phone support to customers, this oft-repeated…Dec 9, 2018Dec 9, 2018
Livesalesman7 Tactics to Ensure Great Customer Service during Peak SeasonPeak or holiday seasons like Christmas or New Year, are most important seasons for e-retailers from sales and revenue point of view…Dec 3, 2018Dec 3, 2018
LivesalesmanCultural Nuances To Consider When Handling German CustomersIn today’s multicultural business environment, there’s no way you can undermine the importance of cultural awareness. Whether providing…Nov 27, 2018Nov 27, 2018
LivesalesmanThings To Keep In Mind While Dealing With French CustomersFor businesses with a global footprint, managing a geographically dispersed customer base means much more than overcoming language…Nov 19, 2018Nov 19, 2018
LivesalesmanOnline Personal Shopper: A Competitive Edge for Your Fashion E-BusinessA common challenge faced by many buyers when purchasing fashion products online is the lack of real-time shopping assistance — similar to…Nov 12, 2018Nov 12, 2018
LivesalesmanHow can outsourcing reservations benefit your hotel business?Whether to outsource hotel reservations or not is a dilemma that almost all hotels face at some point in their service lifecycle. Various…Nov 5, 2018Nov 5, 2018
LivesalesmanTips To Boost Your Online Customer SupportAs more and more businesses go online or opt for a multi-channel retail approach, the need to bolster’s one’s online reputation with…Oct 28, 2018Oct 28, 2018
