Lucas Dower2 Reasons Why You Should Jump To Virtual ReceptionA virtual receptionist does a lot of positive things for your business. They are less expensive than full-time employees, they save you…Aug 10, 2020Aug 10, 2020
Lucas Dower5 Things You Didn’t Know An Answering Service Could DoAnyone who is familiar with answering services knows that they can have a huge impact on your business. From live answering and dispatch…Aug 10, 2020Aug 10, 2020
Lucas Dower11 Considerations For Choosing The Right Call CentreSo you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. An excellent decision…Aug 6, 2020Aug 6, 2020
Lucas DowerNavigating Customer Service in a COVID-19 WorldHas your organization adjusted its customer service strategy to accommodate the new COVID-19 world we now live in? Customer needs are…Aug 6, 2020Aug 6, 2020
Lucas DowerImprove Customer Service With One Word: EmpathyIt’s been said that being on par in terms of price and quality will only get you in the game. The way to win the game is through customer…Aug 6, 2020Aug 6, 2020