The problem

Companies nowadays have multiple points of contact (help@, info@, support@, Twitter DMs, Facebook messages, SMS…)

Managing them can turn into a painful task, and unreplied requests give way to frustrated, bad-reviewing customers.

Let’s talk about how people can deal with customer support.

Shared email accounts

It is the most simple yet most inefficient way to deal with customer support. The premise is quite simple, set up an email account, support@ for example, and share the password with your coworkers.

Everyone has access to all emails, which might seem like a good, easy option, but it entails problems.


We are amazed by the creativity of our customers. They take the online editor to the limit and end up creating some very interesting things.

Our mail-merge feature is powerful and users leverage this to build personalized printed material of all sorts.

Although name badges for events are our specialty, we’re always happy to see new and original applications of our online tool.

Backstage or VIP passes for concerts.

Instead of providing generic passes for your special guests, you can print their names or any other information directly on the badge. …


Organizing a high school reunion can be as easy or as hard as you want it to be. It all depends on how you prepare for it! In this post we want to give you the tools to easily manage your next reunion, by following theses instructions you will create:

First things first, what is Airtable? It is a cloud-based spreadsheet/database hybrid that lets you collaborate with other people. It is great solution to manage an event like yours…


This post is for people who are looking for a quick, affordable way to manage a free small event. By following this tutorial you will create:

Ok, so let’s get started!

Online registration form

Go to Google Drive and click on New → More → Google Forms → Blank Form

Customize the form the capture all the information you need from the attendees. If you don’t know what info you need, you can start with these fields:


You’ve been working hard on building a nice engaging community for, let’s say, event managers in your area. You’ve managed this Meetup group for some time now and you’ve successfully hosted a number of events. People seem to like them and you have organically grown from 5–6 people to a respectable 40–50 attendees per event.

Now you’re planning your first big Meetup complete with a schedule, appetizers and wine, you’re inviting a couple of speakers and getting a nice casual venue for your guests! That’s very exciting, but there’s one essential part of the event you shouldn’t forget, name badges.


Name badge creation ruffles every event manager’s feathers, it is probably one of the least enjoyable parts of coordinating an event, it requires a lot of organization, data management, repetitive task-doing and attention to detail. So working with the right tools to streamline this is quite important, so thank you Airtable.

Airtable is a cloud-based spreadsheet/database hybrid that lets you collaborate with other people. It is a powerful organization tool with endless use cases. …


Whether you need them for preschoolers, kids birthday parties, a class field trip or any social activity where you need to quickly identify children in a group, name tags for kids are the best way to go.

This tutorial will help you make them in the fastest most affordable way. We created a new beautiful badge design that work great with any of these standard Avery adhesive tags: 5395, 8395, 15395, 25395 or their EcoFriendly version: 48395, 45395, 42395.

We think these adhesive labels are the best option when it comes to name badges for kids because:


According to the Baymard Institute, a web usability research institute, the biggest reason for people abandoning a cart is due to the extra costs that come with online shopping, costs such as shipping, fees and taxes.

There’s nothing you can do about taxes, fees can be added to the advertised price, so that leaves shipping. Shipping is actually a funny subject because for some reason we just don’t like paying for it, we want things to arrive to our doorstep magically and for $0. It’s funny because brick-and-mortar stores don’t reimburse you for gas, the bus ticket, your time in…


TL;DR - yes… no…maybe… it depends.

It’s probably not the answer you were looking for, but you shouldn’t be surprised, I mean look at the question/title, it’s impossible to give a one-size-fits-all answer.

Some people might say: “Are trade shows still a thing?” And I would respond: “Yes, absolutely”. Because even if you have online ads, a hefty newsletter, a good blog and nice SEO, there are still people out there you aren’t reaching.

In our case we attended an expo targeted to event managers. We do name badges, event managers need badges. Perfect fit.

When you go to a…


People sometimes ask about cool ideas for their badges, they want to know about trends or simply need some inspiration to design their event’s name badges.

Truth be told, it’s a little difficult to explain a design concept over email or a phone call, it’s also not scalable.

We started thinking of a way were customers could get a quick inspiration fix, without complications. We also “realized” we have access to a huge amount of designs submitted by our creative customers. So we embarked on a name badge inspiration project in a Pinterest-grid-like page.

The page is filled with +50…

Luis Manjarrez

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