PinnedLouis MoynihaninGoPenAIPart 2: Where Generative AI Fits into WhatsApp Solution ProvidersWhat are the components of a business messaging Tech Stack? How to inject Business FAQs into a ChatGPT model, and improve business outcomesMay 8, 2023May 8, 2023
Louis MoynihanStatic versus Generative Bot Flows (p2)In Part 1, I wrote an overview of the history of Chatbots across different channels. In this shorter follow-up post, I will highlight…May 20May 20
Louis MoynihanEvolution of Chatbots Leading to G-AIIn this post, I will review the evolution of chatbots and automation in sales and service areas. Understanding where we came from is key to…Feb 1Feb 1
Louis MoynihanGenerative AI for EnterprisesSuppose you are an enterprise jumping into Generative AI. In that case, there are two competing priorities: to activate your private…Jun 29, 20234Jun 29, 20234
Louis MoynihanHow does ChatGPT apply to WhatsApp Business Ecosystem?Part 1: What is “Generative AI” and where did it come from?May 3, 2023May 3, 2023