Should I always charge clients for meetings?

You're half-way through a project building a Shopify site for your client. Now your client comes to you and says they've been thinking about ways to increase their conversion rates and wanted to know if you'd be willing to meet with them and their business partner to "just spitball some ideas".Matters concerning conversion and sales was not part of the initial scoping conversation, and this meeting request is completely out of the blue. How do you respond to the request:a) I'd be happy to have a chat about this. Would this day + time work for you?b) I'd be happy to have a chat about this. My consulting rate is $x. Would this day + time work for you?c) I'd be happy to have a chat about this. Let me send you a change of work order for sign off.
b) I'd be happy to have a chat about this. My consulting rate is $x. Would this day + time work for you?

Wait, are you saying I shouldn’t get paid for my time?

You’re a consultant, and you’re a consultant, and you’re…

It’s just another sales process!

Crossing the spitball line

As you can see this is a broad subject with many possible approaches. While I'd love to give you some immediate answers, designing a strategy tailored for your business/org will require a more extensive meeting and some research. If you'd like to move forward, I'd be happy to put together a quote for the engagement.

Understand the ask

A final note about meetings

Psssst!

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Lucas Lemonnier

Lucas Lemonnier

Independent Front-end Designer | Educator | Kayaker @luclemo | lucaslemonnier.com