As user researchers, our work does great things. It brings the users’ voice into the organisation, evidence to resolve long-standing arguments, and helps deliver products and services that really work for people who use them. But with that comes great responsibility to deliver high-quality research and robust findings. …

As user researchers, we are the champions of the people who use the products and services our organizations deliver. We need to make sure we champion all of those users, including those with accessibility needs. …