Brother printer connected to Wi-Fi but not printing? Or is your Brother printer printing a blank page on Windows and Mac? Are you also thinking why Brother printers print black pages with white text? These are the usual kind of Brother printers, not printing problems.
To resolve these issues, you can find the right support in this blog. Let’s take a look at different types of Brother printers not printing errors, causes of these problems and complete fixes for all errors.
Why is my Brother printer not printing?
In this section of our blog, we will look at the possible types and causes of Brother printer not printing errors.
1. If you are wondering why my Brother printer is not printing despite the wireless connection, the connection may be faulty. Alternatively, your Wi-Fi may be working but there is a problem with the IP addresses of your computer and Brother printer.
2. Users often say that their Brother printers do not print or output blank pages. Ink cartridge problems are one of the reasons why this Brother printer does not print errors. A faulty printer driver can be another reason why your Brother printer prints a blank page.
3. Brother printer printing black pages is also a common problem. Usually Brother printers printing black pages with white text are observed in this issue caused by an update of the printer driver. Reinstalling the driver is one way to get rid of this problem.
4. Although this brand is very trustworthy, users often think “why doesn’t my Brother printer print in black?” Problems with the printer’s black cartridge, such as low-quality cartridges and dry ink, may be the cause.
5. Another type of Brother printer printing error is when the device cannot provide color printing. Your Brother printer will not print in color due to an ink cartridge not installed properly or a paper jam.
6. Another kind of Brother Printer Cannot Print error is when the device cannot print. 32. This error may occur when a label is stuck on the drum unit. This can also cause your Brother printer to not be able to print a 35.
8 Solutions to Brother Printer Printing Errors
I hope you now understand why your Brother printer is not printing. Now, let’s read further and explore 8 solutions to fix Brother printer not printing error and get your device back to a smooth printing process.
Solution 1- Brother printer connects to Wi-Fi but does not print
Brother printer not printing over Wi-Fi? In a situation like this, your Brother printer will not print due to a possible connectivity issue. Let’s see what we can do to fix this Brother printer not printing error. Let’s look at the solution for Windows first, then the solution for Mac.
Solution 1.1- Brother Printer Connected to Wi-Fi but Won’t Print from Windows
Go through the 11 steps given below to fix the problem.
1. Go to “Start”, click “Settings”, then select “Printers” or “Printers and other hardware”.
2. Look for the check mark to make sure your Brother printer is set as the default printer. If there is no checkmark, right-click on the device and choose “Set as default printer”.
3. The next step is to check the print status and make sure the print queue is also empty. If the print status is Offline, right-click on the Brother printer icon and select the “Use Printer Online” option. Also set the printer driver online.
4. If the printing status is paused, right-click the device icon and uncheck “Pause Printing”. Alternatively, you can click “Resume Printing” if you need to finish printing your document.
5. Try a test print. If printing fails, go to the next step.
6. Right-click the printer driver icon and go to “Properties”.
7. Then go to the “Ports” tab.
8. A list of accessible ports is displayed. Be sure to select the “Add Port” option.
9. Select “Standard TCP/IP Port” and then click “New Port”.
10. “Standard TCP/IP Printer Port” appears. Click “Next” to continue.
11. Enter the IP address of your Brother printer in the space provided for Printer Name or IP Address, then exit.
Your Brother printer not printing problem should have been resolved by now.
Solution 1.2- Brother printer connected to Wi-Fi but not printing from Mac
If your Brother printer is connected to Wi-Fi and still won’t print from your Mac, follow these steps:
1. First, make sure that your device is ready to use and that there are no problems with the wireless connection. Also, there should be no errors displayed on the device’s screen.
2. Set your Brother printer as the default printer. Go to “Apple Menu” and click “System Preferences”. Then click “Print & Fax”. If you can’t find this option, click “Print & Scan” or “Printers & Scanners”.
3. Select a device from the Default Printer menu to set it as the default printer.
4. Click the icon and then select the “Open Print Queue” option to check the printer status. Select the “Restart”/”Restart Printer” option.
5. To delete print jobs and clear the queue, select all jobs manually and click the Delete icon. Now print it and see if your device works. If not, go to step 6.
6. Make sure your Brother printer is properly connected to a working wireless network connection.
7. You can also check your IP address. The IP addresses of the computer and the device must be the same, only the ending numbers differ. To do this, visit the “Apple Menu” and hit “System Preferences”.
8. Then click on “Network” and go to the “Advanced” option.
9. Select “TCP/IP”, then confirm “IPv4 Address” and “Subnet Mask”. The subnet mask must be “255.255.255.0”.
10. Print the “Network Configuration Report” to obtain the printer’s IP address. Compare it to your Mac’s IP address. The ending number must be different between 2 and 254.
11. Now do a test print. If the printing process still does not go through, it is recommended to reset the network settings to factory defaults.
Solution 2- Brother printer print blank page
In the previous section we discussed why Brother printers print blank pages. This common error occurs when a print command is issued but only a blank page is output. You can see this error on Mac as well as Windows. So here we will give you a solution for each one.
Solution 2.1- Brother Printer Printing Blank Pages in Windows
1. First, check the ink status of your Brother printer. To do this, turn on the device and press the “Menu” button.
2. Then select the “Ink Management” option and press “OK”.
3. Now tap on the “Ink Volume” option and hit “OK” again.
4. The next step is to check your device’s ink level and then press the “Exit” button. Alternatively, if your device does not have a “Shutdown” button, you can also press the “Stop” button. If your Brother printer’s ink level is really low, you will need to replace it with a new ink cartridge. If the ink level is good, the ink cartridge may not be inserted properly. In this case, go to step 5.
5. To verify that the ink cartridges are properly seated, access the ink cartridge door, lower the lock level, and remove the ink cartridges. After installing it properly, close the cover.
6. Now do a test print. If the result is a partially empty output, skip to step 7.
7. Click “Start” and select “Control Panel”. Then go to “Devices and Printers” and right-click to access “Printer Properties”.
8. Select Advanced Options and then Printer Process Keys.
9. Select the “WINPRINT” option and then select “RAW”. Then click “OK”.
10. Uncheck the “Keep Documents Printed” option.
The problem of printing blank pages on Brother printers should have been resolved by now. In rare cases, if the problem persists, you can reinstall the printer.
Solution 2.2- Brother printer print blank page from Mac
Follow the 5-step procedure given below to fix Brother printer printing blank page error on Mac.
1. Tap the Apple icon.
2. Then go to “System Preferences”.
3. Now click on the “Hardware” option where “Printers & Scanners” are located.
4. Select your printer and press the minus sign button.
5. After uninstalling the Brother printer, reinstall it to solve the printing error.
Solution 3- Brother printer printing a black page with white text
A Brother printer printing white text on a black background is a common error. An update of the generic printer driver, also known as a reversed text error, may be the cause. We will teach you how to delete and reinstall the existing Brother printer driver in just 8 steps.
1. Press the “Windows” key, search for “Control Panel” and press “Enter”.
2. Select “View devices and printers” from the “Hardware and Sound” option.
3. Right-click on the printer driver and then left-click on the “Uninstall device” option. To confirm the deletion, tap “Yes” to proceed.
4. Now “Your printer is a bit old.” Choose an option. Please help me find it.” The system searches for available printers on the network. You may receive a message that the driver already exists. Then select the “Replace current driver” option and click “Next”.
5. After exiting the default printer, click “Next”.
6. Select the printer sharing option and click “Next” again.
7. Now set your Brother printer as the default printer and click “Finish”.
8. Print a test page to verify that the problem of the Brother printer printing black pages has been eliminated.
Solution 4- Brother Printer Doesn’t Print Properly in Black
You can perform the actions given below to troubleshoot when your Brother printer is not printing in black.
1. Make sure the breather tape on the bottom of the cartridge has been removed to allow the ink to flow out.
2. Make sure your Brother printer recognizes the new cartridge. If not, the nozzle must be gently cleaned.
3. Check that all nozzles are working properly.
4. If there is dry ink on the printhead, you can use a printhead cleaning kit.
Solution 5- Brother printer does not print in color
If your Brother printer is not printing color problems, the troubleshooting steps provided below may help.
1. Certain models of Brother printers will alert you when the ink cartridges are almost empty, and some models will stop printing when the cartridges run out of ink. If the device also stops printing, you may want to check if there is ink in the cartridges.
2. Access the top compartment of your Brother printer where the ink cartridges are located. Make sure all colors are available. If a color is not available, replace it with a new color. All moving parts must be carefully placed back in their original positions.
3. Brother printer not printing in color can also be caused by incorrectly installed ink cartridges. So make sure it’s positioned properly, if not, gently pull it out and re-seat it correctly.
Solution 6- Brother printer cannot print 32
Can’t Print 32 on Brother Printer? The error can be resolved immediately by following the procedure below. Go through the next 9 steps.
1. Turn off the Brother printer and press the front cover release button.
2. Lift the drum unit through the green handle.
3. You will now see a gray lock lever on the left. Release it to pull out the front of the drum unit, then use the green handle to pull the unit out.
4. Check the inside of the printer for pieces of paper or labels and carefully remove them.
5. Next, remove the toner cartridge. The drum unit now has 4 open slots. Look for scraps or labels near the openings and around the black rollers and remove them if any. Also turn the drum unit over and check for any paper or labels.
6. There is a transfer belt in place of the drum unit on your Brother printer. Lift and remove the green part. Remove unlikely material from the belt.
7. There is a waste toner box where the belt is installed. Grab the green handle and pull it out, then look inside the machine for scrap.
8. To properly reassemble the Brother printer, put all parts back and press the gray locking lever down.
9. Close the front door and power on the unit. No more error messages are displayed.