Why Surveys & User Interviews Are (Almost) Always A Waste Of Time 😱
Jason Hreha

Great article Jason! Even though it’s been known for a long time, many people still seem to think people can explain and predict their behavior. Apart from that, I do think that interviews are a good method to understanding “who your users are” to help build empathy in an organization, which is very valuable to inspire creators to make great products.

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