PinnedLuke WalkerinNext MatterScaling Operations in a Fast-Growing Business — 3 Key Success FactorsDon’t leave it up to a steering committee or consultant to tell you how to scale your operations teams and processes.7 min read·Mar 12, 2021----
Luke WalkerinNext MatterHow to Pitch Operations Automation at Your Organization (Part I)Here’s how to start positioning automation at your company for the best chance of getting approval (and praise!)5 min read·Mar 3, 2021----
Luke WalkerinNext MatterHow to Implement Process Automation in 3 Steps — [Operations Automation 101, Part II]Implementing reliable process automation is actually much easier than one might think.5 min read·Mar 3, 2021----
Luke WalkerinNext MatterOperations Automation 101 — What Is It and When Do I Need It?Instead of throwing people or overtime hours at the problem, think automation first.4 min read·Mar 3, 2021----
Luke WalkerinNext MatterWhy Business Automation Projects Fail — and How To Avoid ItEvery business leader has sat in a project task force meeting and thought: “this doesn’t make any sense!”7 min read·Mar 3, 2021----
Luke WalkerinNext MatterThe Key Business Operations You Need to Automate in 20212021 will be a year of slowly returning to “normal,” but automation is here to stay.6 min read·Mar 3, 2021----
Luke WalkerinNext Matter5 Ways Process Automation Helps Growth-Stage Businesses Scale OperationsWith the help of automation, your core operations won’t break at the seams as the business grows.5 min read·Mar 3, 2021----
Luke WalkerinNext MatterHow to Set (and Crush) OKRs for OperationsIt’s still a win-win, even when you fail7 min read·Mar 3, 2021----
Luke WalkerinNext MatterEffective Operations Leaders Do These 3 Things NaturallyThis article originally appeared on the Next Matter blog here.6 min read·Nov 23, 2020----
Luke WalkerinNext MatterThe True Cost of Email Coordination (that Your Business Can’t Afford)These are the excessive costs of status quo operations6 min read·Oct 30, 2020----