Camila & Luke’s Ultimate Guide to AI Plugins

By Camila Bustamante & Luke Skertich

A few weeks ago, we talked about how AI and API-enabled marketplaces intersect. Many founders (and investors) were curious about how they could identify the right AI plugin to use for their endeavors. To address this, we’ve created a comprehensive reference guide to help entrepreneurs build, regardless of business model or sector. Unfortunately, we weren’t paid to advertise any of the companies we mention …yet. We recognize that AI is a rapidly evolving field, and this reference is intended as a starting point that will require ongoing updates and improvements. Enjoy!

Let’s start with context. See below for a mapping of the tools referenced in this guide:

Figure 1. AI plugin mapping

Now, onto the guide. You’ll find each section with a heading below and all sub-sections and their contents in alphabetical order. Please do let us know what we’ve missed & see notes on the formatting below 🙂

• Company name
• Short description — you’ll find a lot of overlap for simpler function but we did our best to call out unique features
• Performance — this is a score on accuracy, speed, scalability, ease of use, customization, reliability, and security from 1–5 and is a VAST generalization to be vetted personally
• Price — we pulled publicly available pricing information which is constantly changing

Categories

A/B Testing — AI-powered A/B testing tools that can help businesses test different marketing strategies and identify the most effective ones.

• Adobe Target | website optimization platform that enables A/B testing, personalization, and analytics capabilities, boasting advanced machine learning and AI-powered recommendations | Performance: 4.5/5 | Price: Custom pricing based on package and usage
• Convert | website optimization and testing platform with A/B testing, personalization, and analytics capabilities, offering industry-specific solutions and a focus on personalization and segmentation | Performance: 3.5/5 | Price: Plans start at $699 per month
• Google Optimize | A/B testing and personalization platform that integrates with Google Analytics, helping businesses to create and test optimal user experiences and improve conversion rates / user engagement | Performance: 4/5 | Price: Free for basic tier, paid tiers start at $150,000 per year
• Optimizely | website optimization platform that enables businesses to create and test personalized user experiences, providing advanced experimentation and personalization options, as well as developer tools for customization | Performance: 4/5 | Price: Custom pricing based on package and usage
• VWO | website optimization and testing platform that offers A/B testing, personalization, and heat-mapping capabilities, allowing businesses to create and test personalized user experiences to improve conversion rates and user engagement. | Performance: 4/5 | Price: Plans start at $199 per month

Abandoned Cart Recovery — AI-powered abandoned cart recovery tools that can automatically send personalized messages to customers who abandoned their carts.

• CartStack | focuses on cart abandonment recovery with features like email campaigns, exit-intent pop-ups, and SMS notifications | Performance: 3/5 | Price: Starts at $49/month
• Jilt | email marketing platform that focuses on e-commerce businesses, offering features like automated emails, segmentation, and performance tracking | Performance: 3/5 | Price: Starts at $29/month
• OptinMonster | lead generation tool that helps businesses capture more leads from their website with features like pop-ups, floating bars, and slide-ins to engage website visitors | Performance: 3.5/5 | Price: Starts at $9/month
• Rejoiner | email marketing automation platform that focuses on cart abandonment and post-purchase campaigns and also offers features like A/B testing, segmentation, and personalization | Performance: 3.5/5 | Price: Starts at $199/month
• Retargeting.biz | enables businesses to retarget their website visitors with personalized ads across various channels, using machine learning algorithms to optimize ad performance | Performance: 3/5 | Price: Contact for pricing

Chatbots — AI-powered chatbots that can help with customer service, sales, and marketing.

• Ada | AI-powered chatbot platform that helps businesses automate customer service and support | Performance: 4/5 | Price: Custom pricing based on client’s needs
• Botstar | chatbot platform that helps businesses automate customer service and support with customizable templates and integrations | Performance: 3/5 | Price: Pricing starts at $15/month
• Engati | multi-channel chatbot platform that offers features such as natural language processing, live chat, voice bots, and integrations with various messaging platforms | Performance: 4/5 | Price: Pricing starts at $199/month
• GPT-4 | natural language processing AI model that can perform a wide range of language tasks, including language translation, question-answering, content creation | Performance: Not yet released. | Price: Not yet announced.
• LivePerson | conversational AI platform that enables businesses to communicate with their customers through various messaging channels, providing personalized and real-time customer support | Performance: 4/5 | Price: Custom pricing based on client’s needs.
• Tars | chatbot builder platform that enables businesses to create conversational AI chatbots for websites, Facebook Messenger, and WhatsApp, with drag-and-drop functionality and analytics capabilities | Performance: 3/5 | Price: Pricing starts at $99/month.

Content Creation — AI-powered content creation tools that can help businesses create content for social media, blogs, and other marketing channels.

• Copy.ai | AI-powered copywriting tool that enables businesses to generate high-quality written content at scale, offering automated writing capabilities for ads, product descriptions, and social media posts | Performance: 3/5 | Pricing starts at $35 per month.
• Hugging Face | suite of natural language processing tools and models that enable businesses to analyze and generate text with solutions for text classification, sentiment analysis, and language translation | Performance: 4/5 | Contact sales for pricing information.
• Jasper | AI-powered content generation platform using natural language processing to generate written content based on data inputs; it can generate reports, articles, or social media posts based on data analysis | Performance: 4/5 | Contact sales for pricing information.
• Wordsmith | AI-powered natural language generation platform that enables businesses to automatically create written content from product descriptions to financial reports to personalized emails | Performance: 4/5 | Contact sales for pricing information.
• WriteSonic | AI-powered copywriting tool that enables businesses to create high-quality written content at scale, generating product descriptions, ad copy, and catchy email subject lines | Performance: 3/5 | Pricing starts at $39 per month.

Customer Churn Prediction — AI-powered customer churn prediction tools that can help businesses identify customers who are at risk of leaving and take action to retain them.

• Azure Machine Learning | cloud-based machine learning service that allows businesses to build, deploy, and manage predictive models for customer churn and integrates with Visual Studio and Jupyter notebooks (aka entire Azure ecosystem) | Performance: 4/5 | Price: Free for basic tier, paid tiers start at $20 per month.
• H20.ai | open-source machine learning platform that offers automatic machine learning and interpretable models for customer churn prediction — its strengths lie in its ease of use and ability to handle large datasets | Performance: 4.5/5 | Price: Free to $10,000+/year
• IBM Watson Studio | cloud-based platform that offers a range of tools and services for building and deploying predictive models, including customer churn prediction — you guessed right, it integrates well in the IBM ecosystem | Performance: 4/5 | Price: Starts at $99/month
• RapidMiner | data science platform that offers a wide range of machine learning and data mining tools, including for customer churn prediction — its strengths lie in its user-friendly interface and ability to handle complex data | Performance: 4/5 | Price: Free to $50,000/year
• Salesforce Einstein | suite of AI-powered tools that includes customer churn prediction, focused on its integration with other Salesforce suite products | Performance: 4.5/5 | Price: Custom pricing based on package and usage.

Customer Segmentation — AI-powered customer segmentation tools that can help businesses identify customer groups and target them with personalized marketing campaigns.

• Blueshift | AI-powered marketing automation platform that offers customer data management, predictive segmentation, and multi-channel campaign orchestration, enabling marketers to deliver personalized experiences to their customers | Performance: 4/5 | Contact for pricing.
• Emarsys | omnichannel marketing automation platform that provides customer data management, segmentation, and personalization capabilities, helping marketers to create targeted campaigns and increase customer engagement | Performance: 4/5 | Contact for pricing.
• Optimizely | experimentation platform that offers customer data management, segmentation, and personalization capabilities, enabling marketers to create and test targeted campaigns | Performance: 4/5 | Contact for pricing.
• Redpoint Global | customer data platform that offers customer data management, segmentation, and personalization capabilities, enabling marketers to create targeted campaigns and increase customer engagement — differentiates with real-time decisioning engine | Performance: 3/5 | Contact for pricing.
• Segment | customer data platform that offers customer data management and segmentation capabilities, enabling businesses to collect, clean, and unify their customer data to create a single source of truth + boasts 300+ integrations | Performance: 4/5 | Starting at $120/month.
• Zaius | AI-powered customer data platform that offers customer data management, auto-segmentation, and personalization capabilities, helping businesses to create targeted campaigns and improve customer engagement | Performance: 3/5 | Contact for pricing.

Customer Service — AI-powered customer service tools that can handle customer inquiries and resolve issues in real-time.

• Freshdesk | customer support software providing tools for ticketing, knowledge management, chat, and social media integration, known for its ease of use and customizable interface which is great for SMBs with straightforward support needs | Performance: 4/5 | Price: Starting at $15 per user per month
• Helpshift | conversational customer service platform for businesses allowing them to communicate with customers through a variety of AI-powered channels; ideal for companies with large mobile user bases that need to provide real-time support across multiple channels | Performance: 4/5 | Price: Contact for pricing
• Intercom | customer messaging platform enabling businesses to communicate with their customers through chatbots, emails, and other channels. It’s designed for companies that want to build relationships with their customers and seamless conversations across multiple channels | Performance: 4.5/5 | Price: Starts at $39/month
• Salesforce Service Cloud | cloud-based customer service platform that allows businesses to provide personalized support through phone, email, social media, and chat; integrates with Salesforce’s CRM making it a good fit for enterprise businesses with complex support needs | Performance: 4/5 | Price: Starting at $25 per user per month
• Zendesk | cloud-based customer service platform that provides various tools including ticketing, chat, self-service, and analytics; known for its flexibility and scalability making it a good fit for all sizes (from startups to enterprise-level) | Performance: 4/5 | Price: Starting at $5 per user per month

Dynamic Pricing — AI-powered pricing optimization tool that analyzes customer behavior and adjusts prices in real-time.

• Competera | software that uses AI to help businesses stay competitive by optimizing their prices based on market trends and competitors’ prices; designed for mid-sized and enterprise-level businesses that need to optimize pricing to stay competitive | Performance: 4/5 | Price: Custom pricing based on client’s needs.
• Incompetitor (by Intelligence Node) | pricing intelligence platform that helps businesses monitor their competitors’ prices and make informed pricing decisions; ideal for retailers and brands of all sizes looking to gain a competitive edge in their industry | Performance: 3/5 | Price: Starts at $199/month.
• Prisync | software that tracks competitors’ prices and helps businesses optimize their own prices to stay competitive; designed for e-commerce companies of all sizes that want to keep track of competitors’ pricing strategies | Performance: 4/5 | Price: Pricing starts at $59/month.
• Wizgo | dynamic pricing and revenue management platform helping businesses optimize pricing and maximize revenue; designed for hotels and hospitality businesses that need to adjust pricing in real-time to meet demand | Performance: 3/5 | Price: Custom pricing based on client’s needs.

Email Marketing — AI-powered email marketing tools that can analyze customer data and automate email campaigns.

• Campaign Monitor | email marketing platform that offers features such as email automation, templates, and analytics to help businesses create and send effective email campaigns; designed for businesses of all sizes that need an easy-to-use solution | Performance: 4/5 | Price: Starts at $9/month
• Constant Contact | email marketing platform with email templates, marketing automation, and social media marketing to help businesses create effective email campaigns; ideal for smaller businesses that need a more affordable solution | Performance: 3.5/5 | Price: Starts at $20/month
• GetResponse | email marketing platform with features such as email automation, landing pages, and webinars to help small to mid-sized businesses looking for an all-in-one solution to create effective email campaigns | Performance: 4/5 | Price: Starts at $15/month
• Mailchimp | email marketing platform that offers drag-and-drop email building, automation, e-comm integrations, and insights features; great for creative businesses and agencies due to its design capabilities | Performance: 4.5/5 | Price: Free to $299/month
• Sendinblue | marketing automation platform offering email marketing, SMS marketing, chat, and CRM features, designed for small to mid-sized businesses looking for an affordable solution | Performance: 4/5 | Price: Free to $65/month

Fraud Detection — AI-powered fraud detection and prevention tools that can detect fraudulent transactions and prevent chargebacks.

• Forter | real-time fraud prevention platform that uses machine learning to analyze and prevent fraudulent activities; best used by mid to enterprise-level businesses in e-commerce, travel, and financial services | Performance: 4/5 | Contact for pricing.
• Sift | fraud prevention platform that uses AI to detect and prevent fraudulent activities across various channels, used by businesses of all sizes that need to protect their digital channels | Performance: 4/5 | Price: Pricing available upon request.
• Signifyd | fraud prevention platform that offers a guarantee against fraud losses, using machine learning and data analysis to accurately identify fraud risks; popularly used by e-comm businesses’ to protect their online transactions | Performance: 4/5 | Contact for pricing.
• Simility | fraud detection and prevention platform using machine learning to detect and prevent fraud in real-time; designed for mid to enterprise-level businesses in e-comm, banking, and financial services | Performance: 3/5 | Contact for pricing.
• Kount | fraud detection and prevention platform that offers real-time fraud screening and decisioning solutions, helping businesses of any size protect their online channels from fraud | Performance: 4/5 | Contact for pricing.

Image and Video Analysis — AI-powered image and video analysis tools that can analyze and categorize visual content, making it easier to find and use.

• Amazon Rekognition | cloud-based visual analysis service allowing developers to automatically identify objects, people, text, scenes, as well as detect any inappropriate content; used by any business who needs to analyze visual content at scale | Performance: 4/5 | Price: Starting at $0.001 per image or $0.10 per minute of video
• Clarifai | AI-powered image and video analysis platform that allows developers to build custom models for object detection, visual search, and content moderation; best for businesses in e-comm, media, and entertainment | Performance: 4.5/5 | Price: Starting at $2.50 per 1,000 API calls
• Google Cloud Vision API | pre-trained machine learning models for image recognition, classification, and analysis, including facial recognition, object detection, and optical character recognition (OCR); ; used by any business who needs to analyze visual content at scale | Performance: 4/5 | Price: Starting at $1.50 per 1,000 units of API calls
• IBM Watson Visual Recognition | image analysis service allowing developers to classify and tag images, detect faces, recognize text, and identify explicit content; ideal for businesses that need to analyze visual content in a customized way (healthcare, retail, manufacturing) | Performance: 4/5 | Price: Starting at $0.0035 per image or $0.10 per minute of video
• Microsoft Azure Cognitive Services | collection of APIs that allow developers to integrate various AI capabilities into their applications, such as speech recognition, natural language processing, and computer vision; easily integrated with any Microsoft technology | Performance: 4/5 | Price: Starting at $0.50 per 1,000 transactions

Inventory Management — AI-powered inventory management systems that help businesses optimize their inventory levels and reduce waste.

• Blue Yonder | AI-powered supply chain management platform that enables retailers and manufacturers to make more accurate predictions and decisions; typically used by mid to enterprise companies in retail, consumer goods, and manufacturing | Performance: 4/5 | Contact for pricing.
• ClearMetal | AI-powered platform for predictive logistics that uses machine learning and data analytics to provide real-time visibility and predictive intelligence; typically used by mid to enterprise companies in shipping, logistics, and transportation | Performance: 3/5 | Contact for pricing.
• Cognitiv | marketing platform with deep learning AI to automate the process of building and managing predictive models; ideal for businesses in retail, e-commerce, and advertising | Performance: 3/5 | Contact for pricing.
• TradeGecko | inventory management software that provides automation for businesses’ inventory and order management processes; typically used by small to mid sized companies in wholesale, retail, and e-commerce | Performance: 3/5 | Starting at $39/month.
• Zoho Inventory | inventory management software that helps businesses manage their stock, sales, and purchases; typically used by small to mid sized companies in retail, e-commerce, and manufacturing | Performance: 3/5 | Starting at $49/month.

Lead Generation — AI-powered lead generation tools that can help businesses identify potential customers and generate leads.

• Drift | conversational marketing platform that helps businesses generate more leads and close deals faster by offering real-time chat, email, and meeting scheduling features; especially used by B2B industries | Performance: 4/5 | Price: Starts at $50/month
• HubSpot | all-in-one inbound marketing, sales, and customer service platform providing tools for lead generation, content creation, email marketing, social media management; widely used small to mid-sizes businesses in all industries | Performance: 4.5/5 | Price: Starts at $50/month
• Leadfeeder (now Dealfront) | B2B lead generation platform that helps businesses identify and track which companies are visiting their website and what they are interested in + manage their sales leads | Performance: 4/5 | Price: Starts at $55/month
• Marketo | marketing automation platform that offers features such as lead management, email marketing, social media marketing, and analytics to help businesses generate and nurture leads; used by mid to enterprise-level businesses in all industries | Performance: 4/5 | Price: Custom pricing
• Salesforce Pardot | B2B marketing automation platform that provides businesses with tools for lead generation, email marketing, lead nurturing, and analytics; designed for mid to enterprise level businesses that use Salesforce as their CRM | Performance: 4.0 | Price: Starts at $1,250/month

Natural Language Processing (NLP) — AI-powered natural language processing tools that can analyze and understand human language, making it easier to communicate with customers.

• Amazon Comprehend | natural language processing service that uses machine learning to analyze and extract insights from text data, with similar NLP features as IBM Watson and geared towards developers and businesses of all sizes | Performance: 3.5/5 | Pricing: Offers a free tier with limited usage and paid plans based on the amount of text processed, starting at $0.0001 per unit.
• Aylien | cloud-based natural language processing platform that offers a range of services such as sentiment analysis, entity recognition, and summarization, with a more specialized focus on text analysis | Performance: 3.5/5 | Pricing: Offers a free tier with limited usage and paid plans based on the number of API calls made, starting at $99 per month.
• Google Cloud Natural Language API | cloud-based natural language processing platform that allows developers to extract insights and meaning from unstructured text using machine learning algorithms; known for being easy to use and integrate | Performance: 4/5 | Pricing: Offers a free tier with limited usage and paid plans with custom pricing based on usage.
• IBM Watson Natural Language Understanding | natural language processing service that uses machine learning to analyze text data and extract insights such as sentiment, entities, and concepts, with similar NLP features as Amazon Comprehend and geared towards developers and businesses of all sizes | Performance: 4/5 | Pricing: Offers a free tier with limited usage and paid plans starting at $0.003 per unit of text processed.
• Microsoft Azure Cognitive Services | suite of APIs and services that provide pre-built machine learning models for broad AI tasks, but offers robust NLP capabilities | Performance: 4/5 | Pricing: Offers a free tier with limited usage and paid plans with custom pricing based on usage.

Personalization — AI-powered recommendation engines that offer personalized product recommendations to customers based on their browsing history and purchase behavior.

• Barilliance | platform that helps businesses deliver personalized experiences across channels, particularly for small to medium sized e-comm businesses that want to improve engagement and revenue affordably | Performance: 3/5 | Price: Pricing available upon request.
• Evergage | platform that uses AI to deliver personalized experiences across channels with powerful analytics and reporting features and tools such as product recommendations, A/B testing, behavior based messaging; best suited for medium to large sized businesses | Performance: 4/5 | Price: Pricing available upon request.
• Monetate | platform that uses AI to deliver real-time personalized experiences across channels, using ML to understand customer behavior and preferences and catered to medium to large sized e-comm businesses | Performance: 4/5 | Price: Pricing available upon request.
• Dynamic Yield | platform that helps businesses deliver personalized experiences across channels, best suited for large businesses among all industries and known for its powerful segmentation capabilities | Performance: 4/5 | Price: Custom pricing based on client’s needs.
• Reflektion | personalization platform that uses AI to deliver personalized experiences across channels, catered to medium to large sized e-comm businesses | Performance: 4/5 | Price: Pricing available upon request.
• Rich Relevance (now Algonomy) | platform that helps businesses deliver personalized experiences across channels, best suited for large businesses in various industries and known for their strong analytics and reporting features | Performance: 4/5 | Price: Pricing available upon request.

Predictive Analytics — AI-powered predictive analytics tools that can help businesses forecast sales, identify trends, and make data-driven decisions.

• DataRobot | automated machine learning platform that enables businesses to build and deploy predictive models, known for its advanced algorithms, speed, and ability to automate the entire ML process | Performance: 4.5/5 | Contact sales for pricing information.
• Google Cloud AutoML | cloud-based service that allows developers with limited machine learning expertise to train high-quality custom models to classify images, recognize text, and detect objects; known for its ease of use and scalability | Performance: 4.5/5 | Price: Starting at $0.50 per hour
• H20.ai | AI platform that enables businesses to build and deploy predictive models and is known for its advanced algorithms and ability to work with large data sets; they offer both open-source and enterprise versions of its platform | Performance: 4/5 | Contact sales for pricing information.
• IBM Watson Studio | AI-powered data science platform that enables businesses to create predictive models, offering solutions for data preparation, machine learning, and model deployment; popular for its wide range of industry-specific applications which is popular among enterprises | Performance: 4.5/5 | Contact sales for pricing information.
• RapidMiner | data science platform that enables businesses to build predictive models and automate data workflows, and is known for its flexibility, scalability, and ability to work with both structured and unstructured data | Performance: 4/5 | Contact sales for pricing information.

Product Staging — image cleaning tools scrape backgrounds and enable cheap staging.

• Background Burner | automatically removes backgrounds from photos, allowing users to create professional-looking images without any photo editing experience | Performance: 3.5/5 | Free to use with paid plans for additional features.
• Clipping Magic | background removal tool that uses AI to quickly and accurately remove backgrounds from images | Performance: 4/5 | Pricing: Starts at $3.99/image or $9.99/month for unlimited use.
• Photoroom | AI-powered background removal tool for e-commerce product images that provides a simple and efficient solution to stage images and simply connects via public API; typically used by small to mid-sized online retailers | Performance: 4.5/5 | Pricing starts at $29.99/month.
• Unscreen | easily removes the background from images and videos without a green screen or any additional equipment | Performance: 4/5 | Pricing: Starts at $9.99/month.

Product Tagging — AI-powered product tagging tools can automatically tag products with relevant keywords, making them easier to find.

• Clarifai | AI platform that provides product tagging features that use computer vision to automatically identify and tag objects within images and videos, allowing businesses to train custom models for specific use cases | Performance: 3.5/5 | Pricing: Offers a free tier with limited usage and paid plans based on the number of API calls made, starting at $20 per month.
• Slyce | visual search and recognition platform that uses AI and machine learning to provide image recognition and visual search capabilities for retailers, using image recognition to identify objects within images and can use natural language processing to interpret user queries | Performance: 3/5 | Pricing: Custom pricing based on business needs.
• Syte | visual search and product discovery platform that helps retailers increase sales and improve the customer experience through AI-powered search, recommendations, and personalization, using data from product catalogs and user behavior to improve tagging accuracy over time | Performance: 4/5 | Pricing: Contact for pricing
• Tagalys | eCommerce merchandising platform that uses AI to automate product listing optimization resulting in increased sales and conversions; also allow businesses to manually tag products with custom attributes helping them provide more granular information to customers| Performance: 4/5 | Pricing: Starts at $199/month
• ViSenze | AI-powered visual search and image recognition platform enabling retailers to increase conversions and sales by allowing shoppers to discover products using images, and allows businesses to customize tagging rules based on specific categories or attributes | Performance: 4.5/5 | Pricing: Contact for pricing
• Vizury | personalized marketing platform using AI to deliver targeted and relevant messages across various channels, resulting in higher engagement and conversions and using ML to automatically tag products based on various attributes | Performance: 3.5/5 | Pricing: Contact for pricing

Recommendation Engines — AI-powered recommendation engines that can recommend products to customers based on their browsing and purchasing behavior.

• Apptus (now known as VoyadoElevate) | AI-powered eCommerce platform that provides personalization, recommendations, and search functionality to help retailers improve customer experience and increase sales, typically tailored to mid to large enterprises | Performance: 3.5/5 | Pricing: Contact for pricing
• Barilliance | AI-powered eCommerce personalization platform that provides product recommendations, personalization, and email marketing capabilities to increase sales and conversions; well known for its customization options and targeted to businesses of all sizes | Performance: 4/5 | Pricing: Starts at $300/month
• Nosto | personalization platform that uses AI to deliver personalized product recommendations, content, and emails to increase engagement and sales; best targeted to e-comm businesses of all sizes and known for providing real-time personalized content | Performance: 4/5 | Pricing: Starts at $199/month
• Recombee | AI-powered recommendation engine that helps businesses personalize content and increase engagement through personalized recommendations. | Performance: 4/5 | Pricing: Starts at $99/month
• RichRelevance (now known as Algonomy) | AI-powered personalization platform that uses real-time data and machine learning to deliver personalized recommendations, search, and content experiences; targeted to large retailers and e-comm businesses| Performance: 4/5 | Pricing: Contact for pricing

Sales Forecasting — AI-powered sales forecasting tools that can help businesses forecast future sales and adjust their inventory levels accordingly.

• IBM Watson Studio | cloud-based platform for building and deploying machine learning models, integrating with popular programming languages like Python and R; known for its flexible environment to create custom models | Performance: 4/5 | Price: Plans start at $99 per month.
• Salesforce Einstein | AI-powered platform for sales, marketing, and customer service automation, offers predictive analytics and machine learning capabilities to improve customer engagement and sales; known for being hyper-focused on sales and marketing use cases | Performance: 4.5/5 | Price: Custom pricing based on package and usage.
• SAP Analytics Cloud | cloud-based analytics platform that offers data visualization, predictive analytics, and machine learning capabilities; suitable for businesses of all sizes but leaning towards enterprise, and is known for its range of planning and budgeting features | Performance: 4/5 | Price: Plans start at $24 per user per month.
• TIBCO Spotfire | data visualization and analytics platform that offers predictive analytics for businesses to analyze data from various sources and create insights to improve decision-making; popular for its real-time data connectivity and data blending capabilities | Performance: 3.5/5 | Price: Custom pricing based on package and usage.
• Zoho Analytics | cloud-based analytics platform that offers sales forecasting, data visualization, and reporting capabilities; targeted to small and medium sized businesses and focused on providing a user-friendly interface to create reports and dashboards | Performance: 3.5/5 | Price: Plans start at $22.50 per month.

Sentiment Analysis — AI-powered sentiment analysis tools that can analyze customer feedback and help businesses improve their products and services.

• Amazon Comprehend | natural language processing service using machine learning to extract insights from unstructured text for sentiment analysis purposes; specific focus on identifying sensitive information like PII which makes it great for businesses that need to comply with data privacy regulations| Performance: 3.5/5 | Starting at $0.0001/request.
• Aylien Text Analytics | natural language processing service that provides sentiment analysis, entity recognition, and other text analysis capabilities; typically used by businesses in media, finance, and e-comm and great for non-technical users | Performance: 3/5 | Starting at $99/month.
• Azure Text Analytics | cloud-based natural language processing service that provides sentiment analysis, key phrase extraction, and language detection; designed for developers and data scientists to integrate into their applications | Performance: 4/5 | Starting at $0.50/1,000 transactions.
• Google Cloud Natural Language API | text analysis API that enables businesses to extract insights from unstructured text, and can analyze in many languages which makes them very useful for businesses with a global presence; focus on more technical clients like developers and data scientists | Performance: 4.5/5 | Starting at $0.0001/request.
• Monkey Learn | text analysis platform that uses machine learning to extract and classify information from text for sentiment analysis functions; it can be used by any business and is popular for their pre-built templates to help users get started quickly | Performance: 4/5 | Starting at $599/month.

SEO Optimization — AI-powered SEO optimization tools that can help businesses optimize their websites for search engines and improve their search rankings.

• Ahrefs | platform that provides SEO and marketing tools like site audit, keyword research, and backlink analysis; known to offer features like competitor analysis, content research, and is an excellent tool for link building and content creation | Performance: 4.5/5 | Price: Starts at $99/month
• Google Search Console | free web service by Google that provides webmasters with a range of tools and reports getting insights into how Google crawls and indexes a website; provides valuable info on search queries, click-through rates, and average position in results | Performance: 4.5/5 | Price: Free
• Moz | platform that provides SEO and marketing tools like site audit, keyword research, and rank tracking; its main differentiation is their proprietary Domain Authority metric which measures the strength and authority of a website’s backlink profile | Performance: 4/5 | Price: Starts at $99/month
• SEMrush | platform that offers a suite of digital marketing tools including SEO, PPC, content marketing, and social media; popular for its focus on competitive intelligence, providing insights into competitors’ strategies and advertising campaigns | Performance: 4.5/5 | Price: Starts at $119.95/month
• Serpstat | all-in-one SEO platform that offers a range of tools for keyword research, backlink analysis, site audit, competitor research, and more; known for its focus on content marketing and optimization | Performance: 4/5 | Price: Starts at $69/month

Social Media Management — AI-powered social media management tools that can analyze social media data and automate social media posting.

• AgoraPulse | social media management platform known for its popular features like social media listening and community management tools, both of which aren’t as prominent in other comparable players | Performance: 4 | Price: Starts at $79/month
• Buffer | social media management platform that offers features like scheduling, analytics, and team collaboration; known for being a great option for individuals and small teams | Performance: 3.5 | Price: Starts at $15/month
• Falcon.io | social media management and customer experience platform that allows businesses to manage their social media, customer engagement, and advertising from one dashboard; popular among enterprise level companies | Performance: 4 | Price: Contact for pricing
• Hootsuite | social media management platform that allows businesses to manage their social media accounts from one dashboard; known for its support on daily operations like scheduling, analytics, and team collaboration | Performance: 4 | Price: Starts at $19/month
• Sprout Social | social media management platform that offers features like publishing, analytics, social listening, and team collaboration; designed for all businesses no matter how big or small | Performance: 4.5 | Price: Starts at $99/month

Visual Search — AI-powered visual search tools that enable customers to search for products using images rather than keywords.

• Clarifai | suite of image and video recognition solutions for businesses, whose API can be used to analyze and tag images, moderate content, and create custom models for unique use cases; known for its ability to recognize multiple objects in a visual medium and provide detailed descriptions on each object | Performance: 4/5 | Pricing starts at $20 per month.
• Cortexica | computer vision solutions that enable businesses to recognize and tag images and videos; suitable for industries like e-comm, retail, and security and is especially strong for fashion through solutions that help customers find similar products to what they’re looking for | Performance: 3/5 | Contact sales for pricing
• Shaped.ai | suite of AI-powered content creation tools that enable businesses to create engaging content at scale, and is popular in the home decor industry helping customers find furniture and home decor products | Performance: 2/5 | Contact sales for pricing information.
• Slyce | visual search and recognition solution for e-commerce businesses, enabling retailers to implement visual search as well as augmented reality experiences; known for recognizing products across different retailers, making the customer’s shopping experience seamless | Performance: 3/5 | Contact sales for pricing information.
• TinEye | reverse image search solution that enables businesses to identify where their images are being used online; can recognize an image even it it has been modified or altered, and is known for helping businesses protect their IP and track the use of their images online | Performance: 3/5 | Pricing starts at $200 per month.
• ViSenze | AI-powered visual search and image recognition solution for e-commerce businesses, enabling retailers to implement visual search, automated product tagging, and personalized recommendations; best for companies who want to help customers find similar alternatives to what they are looking for | Performance: 4/5 | Contact sales for pricing information.

Voice Analytics — AI-powered voice analytics tools that can analyze customer interactions and help businesses improve their customer service.

• CallMiner | speech analytics platform that uses AI and machine learning to analyze customer conversations and provide insights for contact centers; best for large enterprises in healthcare, financial services, and telecomm | Performance: 4.5/5 | Pricing: Custom pricing based on business needs.
• Cogito | human-aware AI platform that analyzes the emotional and behavioral signals in conversations to provide insights for call center agents; differentiates by focusing on improving emotional intelligence of customer service teams| Performance: 4/5 | Pricing: Custom pricing based on business needs.
• Observe.AI | conversational AI platform that uses speech analytics to analyze customer conversations and provide insights for agents; popular among large enterprises across various industries with ability to score customer sentiment, emotion, and intent | Performance: 4/5 | Pricing: Custom pricing based on business needs.
• Symbl.ai | API platform for developers that offers natural language processing and conversation analysis tools, including sentiment analysis, topic modeling, and summarization; strong ability to understand and analyze complex conversations across multiple channels and languages | Performance: 4/5 | Pricing: Offers a free tier with limited usage and paid plans based on the number of API calls made, starting at $99 per month.
• VoiceBase | cloud-based speech analytics platform that uses AI and machine learning to transcribe and analyze audio data for businesses; easy integration with third-party tools such as CRM systems and business intelligence platforms | Performance: 3.5/5 | Pricing: Offers a free tier with limited usage and paid plans based on the number of minutes processed, starting at $0.07 per minute.

Voice Search — AI-powered voice search tools that enable customers to search for products using voice commands.

• Amazon Alexa Voice Service | cloud-based platform that enables developers to add voice-powered experiences to their products and services; easy integration with Amazon’s e-comm platform helping users order products with voice commands | Performance: 4/5 | Price: Free
• Google Assistant | virtual assistant developed by Google that allows users to interact with devices and services using voice commands; popular use cases are providing directions, setting alarms, answering questions, and easy application to Google Maps and Google Calendar | Performance: 4/5 | Price: Free
• Houndify | voice-powered AI platform developed by Soundhound that allows developers to build intelligent voice assistants and conversational interfaces for various applications; its strong natural language processing capabilities allow for more accurate and intuitive voice interactions | Performance: 4/5 | Price: Starting at $0.004 per query
• Microsoft Cortana | virtual assistant developed by Microsoft that provides voice recognition, natural language processing, and contextual information to users; of course, easily integrates with Microsoft suite including Office 365 and Outlook | Performance: 3.5/5 | Price: Free
• SoundHound | AI-powered music recognition and discovery platform that uses voice and sound recognition technology to identify songs, artists, and lyrics; popular among developers who want to create applications with voice interaction capabilities | Performance: 4/5 | Price: Free