Luke FretwellinCivicDMVRequest for input: DMV design principlesAs we continue to evolve CivicDMV, we’re creating design principles to guide the work we do.Jun 13, 2019Jun 13, 2019
Luke FretwellWelcome to The Government We NeedWhat would government look like if we re-imagined it?Jun 5, 2019Jun 5, 2019
Luke FretwellinCivicDMVA civic sandbox to re-imagine DMVThe Department of Motor Vehicles has long been the poster child for government inefficiency, but it doesn’t have to be that way.May 21, 2019May 21, 2019
Luke FretwellinGovFreshGolden State dot-govHigh aspirations and expectations for the future of California government digital servicesMar 22, 2019Mar 22, 2019
Luke FretwellinGovFreshWe want you: Recruiting and hiring for government digital servicesIf government truly wants to transform digital services and effectively serve the public at scale, it must start with how it attracts and…Feb 12, 2019Feb 12, 2019
Luke FretwellinGovFreshFor and with the people: An introduction to government digital serviceAs the general public increasingly expects the civic user experience to be as refined as the ones we have with our consumer electronics…Jan 29, 20193Jan 29, 20193
Luke FretwellinGovFreshGovernmental digital: A framework for scalable, sustainable digital government servicesAnything online is digital and, today, everything is online. To use the term ‘digital government’ in many ways is redundant, because…Dec 4, 20181Dec 4, 20181