A person who feels heard, understood and loved is much more likely to hear your story and negotiate a mutually beneficial solution than someone with their back against the wall because they feel ignored, misunderstood and judged.
‘Us’ versus ‘Them’ — How Greenpeace lost my support
Cameron Elliott
269

Yes Cam, yes. And I find this so difficult to do and yet have seen the power of this approach for both people in a conversation.

Like what you read? Give Luke Hockley a round of applause.

From a quick cheer to a standing ovation, clap to show how much you enjoyed this story.