…es are so controlled by their biases that they were excited for this movie before it even came out. Can you imagine being trapped so deeply in an alternate reality of your own construction that you couldn’t even admit the truth if it was right there in front of you?”
…ial organizations — editorial on this floor, commercial on that floor, technology behind that door. They run small, cross-functional teams that include the necessary constituents — product (formerly known as editorial), audience (though I loathe that term for its implied passivity and consumption), commercial (that is, revenue), technology (no, every journalist will not become a coder — the elusive hack-hacker), design (not just of presentation but of use), and data. These teams need to be empowered to identify a customer need and build a product to meet it.