Setting an IntentionOne of the benefits of my mindfulness practice, of sitting with myself daily (or almost daily), is that I see my complexity. I have things…Nov 23, 2022A response icon1Nov 23, 2022A response icon1
Peter Morville on Farming & Information ArchitectureWhat I think of first when folks mention Peter Morville is how he hailed a cab for me outside of the Library of Congress in DC on a late…Jan 20, 2022Jan 20, 2022
Accessibility & Inclusive DesignWhen I work with teams to assess their digital governance maturity, I always look for an accessibility policy and supporting standards…Nov 9, 2021Nov 9, 2021
Is Agile Worth It?Agile development is one of the topics that comes up repeatedly when Andy Vitale and I talk to folks on the Surfacing podcast. Of course…Oct 1, 2021Oct 1, 2021
Dean Broadley on Innovation, Gardening, and Growing TeamsEvery time I talk to Dean Broadley, I always learn something new or gain a new perspective around an old issue. This Surfacing podcast…Sep 13, 2021Sep 13, 2021
Deep Dive on Design & GovernanceAndy Vitale and I started the Surfacing podcast because we were looking for an excuse to continue having conversations like in this deep…Aug 24, 2021Aug 24, 2021
Whitney Quesenbery on Election Ballot DesignOne of the good things about last year was that, in the throes of the global battle with COVID-19, I had regular weekly online hangouts…Aug 12, 2021Aug 12, 2021
The Decision to Govern Digital SpacesThere’s a broad field to take into account when considering the governance of online experiences. There is the Internet, the World Wide…Jun 5, 2020Jun 5, 2020
Organizing Your Digital Team in a CrisisIt’s hard to write articles and blog posts right now. Of course, I wish everyone well. Follow directions from knowledgeable people and…Apr 8, 2020Apr 8, 2020
Omnichannel GovernanceOmnichannel seems to be a dominant theme in my consulting practice this year. Organizations are hitting a wall as it relates to the types…Mar 5, 2020Mar 5, 2020