Retail innovation is not ready, fire, aim.
In the good old days of retailing, growth meant taking your concept and opening more doors.
Today, there’s more. Rapid change is upon us as consumers expect technology-friendly shopping and new competition opens a click away.
If you don’t think innovation is critical, take a look at Amazon, Walmart, Macy’s, and TJ Maxx, plus upstarts like Bonobos, Warby Parker, Aerie, and Blue Apron to see the radical changes in customer service, unified commerce, and mobile shopping happening daily.
If you’ve seen the future and are in the midst of a transformation project, you know that having the ideas and strategy are easy compared to the actual implementation across the entire company from departmental silos, back office operations to the front line sales.
The old retail adage of location, location, location has evolved into an agile innovate, execute, optimize, UX paradigm –A I E O U, the vowels of transformation.
The solution involves a clear understanding of what you have and what you need. It sounds simple, but most companies have never created business architectural maps that show where true value resides and what core capabilities deliver results. This lack of understanding means duplication of services and wasted resources doing the same thing.
We offer you the concept of TAB — Thematix Architectural Blueprints. Our chart shows the essential components from strategy to front line operations using both standard and advanced technologies.
This might seem complex, and it is, but once you’ve done it, you can model changes and run scenarios for alternative strategies. The value is long lasting and durable as demonstrated by hundreds of companies across industries including financial, insurance, healthcare, real estate, and manufacturing.
What’s more, while attention is being focused on many advanced technologies like Artificial Intelligence, Machine Learning, Internet of Things, and voice (Amazon Alexa), there are many well proven best practices to be applied such as Unified Point of Sale (Unified POS) and Customer Relationship Models (CRM) that provide fast and immediate incremental value for initiatives like mobile apps and voice skills.
Let us help you innovate and realize value quickly and cost efficiently. We will you operationalize your strategies, or expose new strategies.
Send us an email or schedule a free consultation.
Larry W. Smith
