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Rahul Mishra

5 Benefits of Integrating Salesforce CRM with Your Telephony System

Businesses use globally leading CRMs like Salesforce to enhance productivity and build an impactful brand image. Salesforce is a one-stop…

Feb 3

5 Benefits of Integrating Salesforce CRM with Your Telephony System

Feb 3

Published in
Artificial Intelligence in Plain English

How EPIC Integration Services are Transforming Patient Interactions

Imagine this situation. A patient’s relative contacts your support team to eliminate an issue. Customers have talked to your agents through…

Jan 6

Jan 6

Top 4 Telephony Providers that Integrate with ServiceNow

ServiceNow is a widely used tool for customer service management (CSM) and IT service management (ITSM). It helps contact centers…

Dec 31, 2024

Top 4 Telephony Providers that Integrate with ServiceNow

Dec 31, 2024

How to Enhance Your Contact Center Efficiency with ServiceNow CTI Integration

Running a contact center is no walk in the park, right? The calls never stop, and customers expect their issues to be resolved immediately…

Dec 6, 2024

Dec 6, 2024

Published in
AI Simplified in Plain English

How Zendesk CTI Features Simplify Support Operations

If you are in a contact center business, you can’t ignore how important it is to focus on delivering exceptional customer service. It is…

Nov 25, 2024

Nov 25, 2024

Published in
Artificial Intelligence in Plain English

Reduce Average Handle Time in the Healthcare Industry with Epic CTI Integration

With the involvement of new technologies and solutions, customer service in the healthcare industry is evolving rapidly. Patients are…

Nov 13, 2024

Reduce Average Handle Time in the Healthcare Industry with Epic CTI Integration

Nov 13, 2024

Reducing Contact Center Operational Costs with Avaya Salesforce CTI Integration

Contact centers have become the backbone of any business, delivering exceptional performance and productivity. Hence, it is vital for…

Nov 8, 2024

Nov 8, 2024

Published in
Artificial Intelligence in Plain English

Increase Overall Productivity of Contact Center With Dynamics 365 and Cisco Integration

Incorporating Dynamics 365 and Cisco integration plays a vital role in accomplishing credit union’s goals, like streamlining the process…

Oct 29, 2024

Oct 29, 2024

Published in
Artificial Intelligence in Plain English

ServiceNow CTI Integration: Enhancing Efficiency in the Financial Service Industry

Digital transformation is rapidly changing the way businesses operate, just like all the other industries, the financial services sector…

Oct 3, 2024

ServiceNow CTI Integration: Enhancing Efficiency in the Financial Service Industry

Oct 3, 2024

Published in
Artificial Intelligence in Plain English

Boosting Customer Experience: Why Banking Firms Need Zendesk CTI Connector

Whether in financial services or any other industry, customers expect flawless and technologically advanced services from every business…

Sep 18, 2024

Boosting Customer Experience: Why Banking Firms Need Zendesk CTI Connector

Sep 18, 2024

Rahul Mishra

Rahul Mishra

Organic #Growth Strategist (SEO & Twitter) 🚀 | Personal #Branding Consultant | Helping Brands with #DigitalPR & SEO | https://twitter.com/DigitalRahulM

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