Madison Smith10 steps closer to plastic freeGoing plastic free is a lot to bear. Once you realize the extent of plastic in your life it can feel impossible to rid yourself from it…Jun 14, 20181Jun 14, 20181
Madison SmithinRecordSetWhy Salesforce Fails YouI always prefer to tackle a problem by championing the path of least resistance. “What’s the least amount of work we can do in order to…Jun 1, 2018Jun 1, 2018
Madison SmithinRecordSetReflections from KA Connect 2018I have a confession to make. I haven’t been keeping up with this blog for a number of reasons, but my main reason was that about a year ago…May 6, 2018May 6, 2018
Madison SmithinRecordSetThe Unbearable Lightness of ArchivingLast year I put my archivist hat back on and it’s good to know that after so many years away… not much as changed. It seems strangely…Apr 10, 2018Apr 10, 2018
Madison SmithinRecordSetUndervaluing your overheadI’ve been trying to write a post about archiving for the past several weeks, but I keep getting derailed by the plethora of “f*ckitude” I…Jun 29, 2017Jun 29, 2017
Madison SmithinRecordSetWhy your CRM sucks (part II): Putting your whys into itI’ve worked with too many companies now who’ve spent thousands and even millions of dollars of dollars investing in new technology and…Jun 6, 2017Jun 6, 2017
Madison SmithinRecordSetWhy Less is More: the Magic of KeywordsLiving in Australia has it’s perks. The sun is shining, everyone seems to be in a great mood, “No worries, mate!” is an acceptable response…May 24, 2017May 24, 2017
Madison SmithinRecordSetUnderstanding your client dataSince my last post my brain has been swimming trying to decide where I should go next, but I think I’ll take a few steps back to explain…Apr 19, 2017Apr 19, 2017
Madison SmithinRecordSetWhy your CRM sucks (part the first)It’s Wednesday morning and you’re getting ready for a meeting with a client, but you can’t for the love of God find any information about…Apr 3, 2017Apr 3, 2017