Solving Technical Issues in your Multiplayer Game

Real-time multiplayer games are one of the most important talking points of the gaming industry. They have made some exceptional progress in the last few years and have successfully attracted numerous gaming enthusiast towards them. With powerful playing platforms and latest technologies available, players are looking for more immersive gameplay to raise their gaming standards. However, with great technology comes greater complexity. Hence it is important to quickly solve the technical issues, if any, in the multiplayer game and keep it up and running.

Find out The root cause

The first step to solving a technical issue is to identify the root cause of the problem. The issue may be reported due to a bad design platform, load factor, design graphics or any other technical glitch. Unless you identify this reason, you will not be able to curb the issue completely. So it makes sense to look at all possible options to find out where the issue can emerge from.

Look at all affected areas

It may so happen that the issue may occur in one particular section of the game but its impact may be widespread. Many times, the individual sections of a multi-player game are connected thereby drawing the adverse impacts of the issues from other sections. Once an issue has been identified, it is important that you visualize all the possible areas that can be impacted and take necessary actions accordingly.

Find the Impacted User base

It is important to understand whether the technical issue reported in the game is affecting an individual user or affects a huge user base. In case it is just one person who has reported it, it may be due to his system’s settings. However, if it affects a large number of gamers, then there is some serious glitch which needs to be looked into. If possible, take a feedback from your users by way of emails, calls, user forms or screenshots to understand the issue and find an immediate resolution.

Do rigorous testing

Once you have identified the root cause and provided a solution, the next logical step is to test the game again by doing negative testing. It should be noted that testing should never be performed by the developer who has developed the game. It requires out of the box thinking, looking at new ways to break the code to test its robustness. The testing should be performed keeping in mind the previous issues reported as well as the future issues suspected.

Every multiplayer game developer who wants to learn multiplayer game development must also learn how to deal with the common as well as complex issues. Please remember that it is a vast industry with a large set of complications and technicalities involved. Facing technical issues is a part of this industry but important thing is to deal with these issues.