But imagine the stadium one more time, except now instead of spending millions to develop an app, the stadium had spent thousands to develop a simple, text-based bot.
The Future of Chat Isn’t AI
Ted Livingston
2K111

If that text-based bot required Kik to function, someone would still need to install an app if they didn’t have that one already.

However, if a particular chat platform became the preferred app to develop bots for, and say most people had this app installed, it would for sure create a much better user experience than downloading an app per event.