Richa Srivastva10 ways to provide a great customer experience in your call centerCall centers are the spine of today’s businesses. More or less every business has a call center to deal with the customers’ issues. A…Aug 3, 2020Aug 3, 2020
Richa SrivastvaWhat are the benefits of the multi-channel contact center?In this era of convenience, customers do not desire to adhere to a single communication channel to interact with your firm. They desire to…Jul 31, 2020Jul 31, 2020
Richa SrivastvaWhat different can a retail store do to bring the offline shopping experience online?IntroductionJul 28, 2020Jul 28, 2020
Richa SrivastvaHow to access call center outsourcing companies in today’s contemporary market?How to assess call center firms for your company? This seems to be a common yet crucial question. Without the appropriate selection of the…Jul 27, 2020Jul 27, 2020
Richa SrivastvaWhat are some of the tips that could help a sales unit to continually improve?Improvement is the name of the game, both to beat your competition and to keep your customers loyal. Constant improvement is not…Jul 23, 2020Jul 23, 2020
Richa SrivastvaWhat are some of the simple yet overlooked tricks that help one generate more leads from their B2b…There is general research made by a great entrepreneur, author, and writer Marcus Sheridan who says content marketing takes around half a…Jul 20, 2020Jul 20, 2020
Richa SrivastvaThe Secret to Reducing Avoidable Inbound Calls to Customer Service TeamsWhen you set out to decrease inbound calls, you require focusing on the top objectives. That suggests you also need to have in place…Jul 17, 2020Jul 17, 2020
Richa SrivastvaWhat are the qualities of a successful medical billing specialist?Coding and Billing practices are indispensable to the finances of medical discipline. You need an expert for the task because a minor…Jul 16, 2020Jul 16, 2020
Richa SrivastvaWhat is the procedure to set-up an answering service for your healthcare firm?When you call a medical office and reach a gracious, polished receptionist, you usually feel more confident and at ease comprehending that…Jul 14, 2020Jul 14, 2020
Richa SrivastvaHow does outsourcing administrative work save your resources?Small companies are usually unwilling to outsource roles that they assume can be taken care of in-house. Case in point? Human resources…Jul 10, 2020Jul 10, 2020
