Hi Ines, I completely agree with the concept of creating a conversational experience for users, and…
Eduardo Olvera
1

Totally. There’s room for fast food chatbots. But when they are supposed to close a sale or assist the user in a sensitive business like finance, health or insurance, what we are seeing is that by creating a true conversation, the experience improves.

Show your support

Clapping shows how much you appreciated Ines Martinez’s story.