Designed for Frustration

Objects that annoy the hell out of you

Photo by Nathan Dumlao on Unsplash

Before I dive into this, I want to define what accessibility is. Accessibility defined by a google search is the quality of being easy to obtain or use. Now I want to focus more on the ease of use.

Photo by fotografierende on Unsplash

When you look at something that most of us use every day(Our Phones), we see little thing which we could improve upon. For example, I have quite an old phone so it slows down when I have a lot of apps running. This turns to be problematic because new apps don't load and the phone becomes sluggish altogether. If we could turn on a setting which would automatically close apps not being used for a certain time, I could be much more productive.

Another example is my PS4. I recently bought it and was surprised at how terrible the unboxing experience was. There were no colors which exemplified a good experience or graphics that made you think, “Wow, that box looks so good I want to buy it right now”. There was no pizzazz when opening the box. You just slid out a cartridge with sections, and it didn't help that the transition between boxes wasn’t very smooth either.

In contrast one of the things Apple does brilliantly is their packaging. you slide off the box which is just tight enough to slow down the experience and build up anticipation and in no time you see the glorious phone. you don't see ugly wired and adapter and chargers first. There is also only one way to open it, which is simple and intuitive. All you need to do to open it is pick it up. If you see the product in all of its near-perfect staging first, it could be the difference between you returning it and keeping it.