Malwarebytes Unable To Start The Service (Instant Fix)

Malwarebytes tech
5 min readFeb 29, 2020

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We are living in the computer world. The number of people using computers has increased at a rapid pace and the number is still increasing. But we all want to be secure while using our computer.

Security must be our priority whenever we are using any device. There are a lot of threats connected to our computer. People use many devices to defend their PCs against threats but no anti-virus software can give us complete protection unless we are aware of all types of threats. Malwarebytes is a tool for dealing with malicious applications installed on our PCs.

Although the full version of this software is not free, you can download the trial version to protect your PC from danger. But lots of users of Malwarebytes are facing Malwarebytes unable to start and connect the service issue. If you are among one such user facing a similar issue, then this article is certainly for you. Here, we will be discussing the entire causes behind this issue and their solutions.

1. Make sure that the entire services of Malwarebytes are working suitably:

Malwarebytes work through services that are installed on users’ PCs. Many users have faced the Malwarebytes unable to connect the service issue due to some of the services of Malwarebytes that have been turned off on their PCs. But if you are concerned about this issue then, simply follow the steps mentioned below:

a) Click Start Key + R on your PC. Enter services.msc in the Run Utility box that has opened on your screen. (Examine the box before the option begin as administrator)

b) Find the service termed Malwarebytes in the list of services. Right-click on this alternative and choose Properties from the context menu.

c) Locate the Startup option and set it to Automatic.

d) Examine the status of this service, if the status is not Running then tap on Start.

2. Examine if you have some anti-virus software installed on your PC:

Though it is said that Malwarebytes work well with the other anti-virus software but many users have faced Malwarebytes unable to connect the service issue who have installed some anti-virus software on their PC. In case, you have installed some anti-virus software on your PC, you can resolve this issue by following the below-mentioned steps :

Open the anti-virus program that you are using. Then, set an exception for the Malwarebytes in your anti-virus software. Steps to do this varies based on the anti-virus software you are using.

3. Reinstall Malwarebytes on your PC:

Many users have resolved their Malwarebytes unable to connect the service issue by reinstalling the Malwarebytes on their PC. If any of the solutions mentioned above didn’t fix your issue, this is best solution then:

a) Tap on the start icon that is located at the bottom-left corner of the screen.

b) Enter regedit in the search area. Find the ID and key of your Malwarebytes by navigating to the following path: HKEY_LOCAL_MACHINES\SOFTWARE\malwarebytes (for the 32-bit operating system)
HKEY_LOCAL_MACHINES\SOFTWARE\Wow6432Node\malwarebytes (for 64-bit operating system)

c) After you have got the ID and key of the Malwarebytes, open the Malwarebytes on your PC and afterward, tap on My Account.

d) After the page of your account has opened, tap on the button deactivates.

e) Now, open settings and afterward, choose Advanced Settings.

f) In the Advanced Settings window, uncheck the box before the alternative Enable Self Protection Module.

g) Shut this program and download mbam-clean.exe. (you can download it from the official site of Malwarebytes).

h) After the download is completed, close entire programs and disable your anti-virus.

i) Tap on the mbam-clean.exe file to run this program. Then, you will be inquired to reboot your PC, do it as per the commands.

j) When your PC is prepared to work, download the newest version of Malwarebytes from the official website and tap on the install button start the installation.

k) Make certain that you uncheck the box before the alternative Trial version.

l) When Malwarebytes has been installed on your PC, tap on the button Activate.

m) Enter the ID and key in the necessary field.

- You have installed the newest version of Malwarebytes on your PC and your issue should have been resolved by now. In case, your problem still exists, try the next solution that we have mentioned.

4. Uninstall the Malwarebytes from your PC in safe mode:

- Many users were not able to uninstall the Malwarebytes from their PCs that have made them unable to resolve their Malwarebytes unable to connect the service issue. If you are not able to uninstall Malwarebytes from your PC, follow the mentioned below steps to do it:

a) Tap on the Windows icon (located at the bottom-left corner of the screen)

b) In the search bar at the bottom, write MSConfig and click Enter.

c) Choose the Boot Tab. Tick the box next to the alternative Safe Boot and choose the radio button that is next to the option Minimal.

d) Tap on Yes if inquired to restart your PC. (then, your computer will restart in the safe mode)

e) After your computer has started in safe mode, open the Windows Settings and then, choose Apps from the list of options available.

f) Find the option Malwarebytes (MBAM) and then, tap on uninstall. (this type Malwarebytes will be uninstalled suitably from your PC)

g) After the process is completed, disable the safe mode on your PC.

h) Download and install the newest version of Malwarebytes on your PC.

In this article, we have listed every feasible solution to your Malwarebytes unable to connect the service issue in detail. We wish that you would have resolved this issue by now. In case, you are unable to fix this problem even after trying the entire steps mentioned above, feel free to get in touch with professionals at Malwarebytes customer support 1–800–934–1090. We have a team of experts who will fix the issue within no time with World-class solutions.

#Malwarebytesunabletostart #Malwarebytesunabletoconnect

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Malwarebytes tech

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