ManojbabuinBoldDesk10 Ultimate Strategies of How to Identify and Overcome Customer Pain PointsOffering the best customer experience is the goal of most companies looking to grow. The key to your success lies in your customers…Dec 13, 2022Dec 13, 2022
ManojbabuinBoldDesk10 Actionable Tips on Improving Employee SatisfactionEmployees form the cornerstone of any company. A happy employee translates to a happy customer. If an employee is satisfied with the work…Dec 6, 2022Dec 6, 2022
ManojbabuinBoldDesk12 Crucial Customer Experience Metrics for Your Support TeamProviding a quality customer experience is a key goal of every business. Customer experience metrics make it easy for you to track and…Dec 2, 2022Dec 2, 2022
ManojbabuinBoldDesk10 Most Common Customer Satisfaction Survey Mistakes to AvoidA strategy that most businesses use to engage with their clients is customer satisfaction (CSAT) surveys. These surveys provide a way to…Dec 2, 2022Dec 2, 2022
ManojbabuinBoldDeskBoldDesk’s Latest Features in the November 2022 ReleaseWe are excited to announce the rollout of new features and improvements in BoldDesk! Let’s take a look at some of them.Dec 1, 2022Dec 1, 2022
ManojbabuinBoldDeskTop 7 SLA Best Practices to Improve Customer ServiceBuilding a good relationship between clients and the support team is essential for the success of any business. The best way to create good…Nov 22, 2022Nov 22, 2022
ManojbabuinBoldDesk10 Ultimate Help Desk Automation Ideas to Improve ProductivityTo provide the best customer service, provide good automation in your help desk. Your team will be more organized and get more done, while…Nov 18, 2022Nov 18, 2022
ManojbabuinBoldDesk7 Proven Best practices to improve your knowledge baseHaving a knowledge base that is often improved and updated is very important to the success of your support team and your customers. Using…Nov 17, 2022Nov 17, 2022
ManojbabuinBoldDeskThe Best Black Friday and Cyber Monday SaaS Deals in 2022Black Friday is the most anticipated time of year for exclusive deals and discounts. Of course, Syncfusion has something for it, too! In…Nov 17, 2022Nov 17, 2022
ManojbabuinBoldDeskTop 7 Benefits of Using BoldDesk CSAT SurveysGetting genuine feedback from clients, whether positive or negative, has a major impact on the growth of a business. Companies should make…Nov 16, 2022Nov 16, 2022