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Manojbabu

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BoldDesk

10 Ultimate Strategies of How to Identify and Overcome Customer Pain Points

Offering the best customer experience is the goal of most companies looking to grow. The key to your success lies in your customers…

Dec 13, 2022

Customer pain points

Dec 13, 2022

Published in
BoldDesk

10 Actionable Tips on Improving Employee Satisfaction

Employees form the cornerstone of any company. A happy employee translates to a happy customer. If an employee is satisfied with the work…

Dec 6, 2022

10 Actionable Tips on Improving Employee Satisfaction

Dec 6, 2022

Published in
BoldDesk

12 Crucial Customer Experience Metrics for Your Support Team

Providing a quality customer experience is a key goal of every business. Customer experience metrics make it easy for you to track and…

Dec 2, 2022

12 Crucial Customer Experience Metrics for Your Support Team

Dec 2, 2022

Published in
BoldDesk

10 Most Common Customer Satisfaction Survey Mistakes to Avoid

A strategy that most businesses use to engage with their clients is customer satisfaction (CSAT) surveys. These surveys provide a way to…

Dec 2, 2022

Customer Satisfaction Survey Mistakes

Dec 2, 2022

Published in
BoldDesk

BoldDesk’s Latest Features in the November 2022 Release

We are excited to announce the rollout of new features and improvements in BoldDesk! Let’s take a look at some of them.

Dec 1, 2022

Release Announcement

Dec 1, 2022

Published in
BoldDesk

Top 7 SLA Best Practices to Improve Customer Service

Building a good relationship between clients and the support team is essential for the success of any business. The best way to create good…

Nov 22, 2022

Best Practices in SLA

Nov 22, 2022

Published in
BoldDesk

10 Ultimate Help Desk Automation Ideas to Improve Productivity

To provide the best customer service, provide good automation in your help desk. Your team will be more organized and get more done, while…

Nov 18, 2022

Help Desk Automation Ideas

Nov 18, 2022

Published in
BoldDesk

7 Proven Best practices to improve your knowledge base

Having a knowledge base that is often improved and updated is very important to the success of your support team and your customers. Using…

Nov 17, 2022

7 Proven Best practices to improve your knowledge base

Nov 17, 2022

Published in
BoldDesk

The Best Black Friday and Cyber Monday SaaS Deals in 2022

Black Friday is the most anticipated time of year for exclusive deals and discounts. Of course, Syncfusion has something for it, too! In…

Nov 17, 2022

Black Friday SaaS Deals

Nov 17, 2022

Published in
BoldDesk

Top 7 Benefits of Using BoldDesk CSAT Surveys

Getting genuine feedback from clients, whether positive or negative, has a major impact on the growth of a business. Companies should make…

Nov 16, 2022

Benefits of Using BoldDesk CSAT Surveys

Nov 16, 2022

Manojbabu

Manojbabu

Manoj Babu works as a Product Manager for BoldDesk Product-Led Growth at Syncfusion. He encourages and enhances the product’s market expansion.

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