G MansfieldOct 17, 2015
I make a point of asking Uber drivers what they think of the service almost every time I use it. The answers fall between love it, and it’s OK.
Hey Susan, I know I edited your column and we went over some of these arguments already, but I…
Evan Hansen
1219
Evan, am I wrong in that you’re asking them these questions with your fingers, in their eyes, on a rating system that can negatively affect them? Like with tipping (possibly on the way out), there’s an odd asymmetry there that can sometimes make friendliness false.