Most organizations today are focusing on offering multiple channels for users to interact with their business, but that isn’t enough. Seamlessness has been around for some time. Sadly I still call it buzzword but many organizations still suffer to be able to implement it in the correct way, but only…

2019 was a year marked by reflecting on design ethics, dark mode becoming part of most of the products, personalization no longer being a buzz word and Figma seriously competing with Sketch. Taking into account some of this year’s strongest revelations and scanning what seems to be on top of the industry’s mind at the moment, here is a forecast of what I see as the 10 strongest trends for 2020. —