Executive summaries do not develop empathy. Impatience impedes necessary bond building.
The One Thing to Save (All) Your Relationships
Heidi K. Isern

Something I’m slowly learning in my hunger for success. You can’t rush emotions, feelings, or empathy. Have of listening isn’t even listening; it’s communicating to the other person that they’re heard. That’s reciprocation, repeating, body language. A lot of focus for a new generation that’s consistently onto the next thing.

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