UX Designer. Favourite topics: #UXResearch, #Usability, #UX, #Design, #Travel #WomeninTech.
Due to the rapid evolution of product design environment and the evolution to agile software development methodologies, UX designers needed to adapt their processes to fit and have place in such fast paced environment.
Another UX technique that can help increasing empathy towards the users is the experience map (also known as user/customer journey map).
Following on the Empathy series, here is another technique that can help you and your team to see the world through your users’ eyes. Empathy Maps!