Maria FafoutiBreak Your Designs (yes, seriously!)There is great tangible value in inviting a range of multi-disciplinary stakeholders to “break your design” — to ultimately make it…Feb 23, 2023Feb 23, 2023
Maria FafoutiShow, don’t tell: Prioritising tangible outputsAs designers, we definitely speak our own language. But we get greater engagement when we show our outputs and use less jargon.Feb 3, 2023Feb 3, 2023
Maria FafoutiService Designers x PrototypingIf you have pen and paper, you can prototype. Prototyping allows you to solve problems better. There are different ways to prototype.Jan 9, 2023Jan 9, 2023
Maria FafoutiStart with inclusive designInclusive design offers a framework for creating products and services by addressing various consumer needs.Dec 30, 20221Dec 30, 20221
Maria FafoutiMake sure that your ideation workshops provide stimulus upfrontWe can help participants ideate by showing them market scan examples of similar solutions.Dec 13, 2022Dec 13, 2022
Maria FafoutiWe need to continually codify the design and implementation processYour method and team’s skillset determines the quality of the outputs. The method is unique to the engagement and should be codified.Dec 10, 2022Dec 10, 2022
Maria FafoutiOn emotional designEmotions are key to design. We created a simple model to help capture consumer emotions which can be used to understand user behaviours.Nov 25, 2022Nov 25, 2022
Maria FafoutiinBootcampUnderstand behaviour by exploring the user’s contextService Design and Research need to be Human-Context Centred, not just Human-Centred, so we explore the context which leads to behaviour.Nov 12, 2022Nov 12, 2022
Maria FafoutiService Design: Bringing “target consumers” to life for IdeationHow we can use actors to embody the target consumers and to describe their behaviour and context in order to help ideation.Oct 8, 2022Oct 8, 2022
Maria FafoutiSometimes you must design for the customers who don’t want to engage with youIf our designs overcome the barriers preventing customer from engaging with our service, we increase the likelihood of adoption for all.Sep 10, 2022Sep 10, 2022