Marijana MrkaljinChatbots LifeHow to Manage User Expectations in ChatbotsThe biggest contributor to poor user experiences with chatbots in general is setting the wrong expectations — and we do this collectively.Nov 19, 2018Nov 19, 2018
Marijana MrkaljinChatbots MagazineWhy You Need a Chatbot for Your Next Running EventAs a race director, how do you create an experience your participants will love and talk about long after the race is over?Aug 16, 2018Aug 16, 2018
Marijana MrkaljinChatbots LifeIntelligent Chatbots Make Banking Feel Human AgainBefore digital, banking was personal. You’d go to your local branch where your banker got to know you and your financial profile, including…Jun 15, 2018Jun 15, 2018
Marijana MrkaljinChatbots MagazineChatbots and AI: The Key Event Tech Trends for 2018Chatbots are a huge trend, there’s no doubt about it. Big name brands are jumping at the opportunity to meet their customers where they’re…Feb 22, 20181Feb 22, 20181
Marijana MrkaljinChatbots MagazineSmart Chatbots Coming to an Event Near YouEvent technology is an umbrella term that encompasses a variety of different technologies — think event management platforms, ticketing…Oct 9, 2017Oct 9, 2017
Marijana MrkaljinChatbots MagazineConversational Commerce: Beyond the HypeThis article originally appeared on the SpiceFactory blog.Aug 23, 20171Aug 23, 20171
Marijana MrkaljinChatbots MagazineHere’s How to Design Human-Like Chatbot ConversationsUser interface design has always been a crucial part of the digital product development process. UIs represent the connection between…May 18, 2017May 18, 2017
Marijana MrkaljinChatbots MagazineAI-Powered Chatbots to Deliver Better Banking ExperiencesBots here, bots there, bots everywhere! Conversation is the new frontier for user interfaces, seamlessly connecting people to brands, their…Mar 3, 2017Mar 3, 2017
