Marina BrennanWebsite customer experience is a huge part of customer experience design. Here is why.For many organizations, a website is a window to their “soul”. To rephrase, customers start their research on Internet browsers, and the…Jun 30, 2017Jun 30, 2017
Marina BrennanSeamless Customer Experience IS MarketingBrands should become habits for consumers. Uber did just that. Can banks?Jun 24, 2017Jun 24, 2017