Mari NakanoA Study that Listened to the Lived Experiences of Low-Income New YorkersReport cover of the Qualitative Study to Enhance the NYCgov Poverty Measure, July 2021.Jul 14, 2021Jul 14, 2021
Mari NakanoinCivic Service Design Tools + TacticsGovernment was designed, intentionally or not. That means it can be redesignedHi everyone. This is Mari, the Design Director for the Service Design Studio. On May 29, 2019, I went to Oakland, California to the…Jun 12, 20191Jun 12, 20191
Mari NakanoCase Study: Envisioning a better shelter system for familiesUsing service design to unearth a trauma-informed approach to shelter policy and programming.Jun 11, 2019Jun 11, 2019
Mari NakanoinCivic Service Design Tools + TacticsService Design in Action: Reflections from the 2018 Code for America SummitCo-written by Mari Nakano and Darnell SessomsJul 3, 2018Jul 3, 2018
Mari NakanoinCivic Service Design Tools + TacticsHow to Get It Done: The Service Design Elevator Pitch for Public ServantsIn spearheading an impactful project, whether you’re in front of an undersecretary at your state agency or a CTO, you will never get to…Apr 17, 2018Apr 17, 2018
Mari NakanoinCivic Service Design Tools + TacticsReflections from the Fall 2017 Apprenticeship ProgramAn apprenticeship with the Design and Product Teams at the NYC Mayor’s Office for Economic Opportunity is an opportunity to help improve…Dec 19, 2017Dec 19, 2017