We turned on this auction and the revenue triples, in day one. I said you are telling me our incredible sales force is underpricing our product by a factor of 3!? I don't know whether this is luck or we were just at the right scale but the lesson is you need ideas like this which have the potential to scale quickly.
As a first time manager I had to absorb everything. The first few years is your career is crucial, it’s the time period where you learn and develop your own management style. I learned much of my style through Bob Taylor who I worked under at Xerox PARC.