Taylor — To label this a world-class post is an understatement.
Great insights. Exceptional references. Right-on conclusions.
And thank you for mentally course-correcting me on the applied meaning of the 80/20 rule. It doesn’t “go to 100”. It goes to “divide by X”. Cool.
If you haven’t read it, I believe you’ll thoroughly appreciate this article from Chris Anderson. Really good addendum to add even more meat to your full-meal deal: http://www.wired.com/2004/10/tail/