Phykon.comHow fast is automation spreading in Indian BPM industries?Automation is here to stay. Robotic Process Automation (RPA) helps businesses achieve cost, time and process efficiencies. And for this…Nov 27, 2019Nov 27, 2019
Phykon.comHow will the BPM industry be influenced by automation?Businesses need to keep up with changing customer expectations. This cannot be possible with legacy systems. In order to stay relevant and…Nov 25, 2019Nov 25, 2019
Phykon.comWhat is RPA technology? How is the future?Robotic Process Automation is a form of Business Process Automation technology. Software bots that mimic human workers help with routine…Nov 21, 2019Nov 21, 2019
Phykon.comWill RPA change the future of outsourcing?Technology makes it possible to provider faster, anytime communications for the finger happy customer. We live in a connected world. The…Nov 20, 2019Nov 20, 2019
Phykon.comWhat is important when aiming to improve customer service?Delivery excellent customer service is important. What should you focus on when trying to improving existing customer service delivery?Nov 19, 2019Nov 19, 2019
Phykon.comHow can I improve business to business customer service?Extending excellent customer service is one of the main goals of B2C companies.Nov 18, 2019Nov 18, 2019
Phykon.comHow do call centers improve metrics?The right performance metrics will up the game in . Call centre outsourcing services provider measure performance through various metrics…Nov 15, 2019Nov 15, 2019
Phykon.comIs outsourcing business services good?Outsourcing business services allows you to add more value to your business, for half the cost of doing it in-house.Nov 14, 2019Nov 14, 2019
Phykon.comWhat are the essential features of a robust call centre?A large number of enterprises utilize inbound call centre services or call centre outsourcing services to have dedicated, flexible…Nov 13, 2019Nov 13, 2019
Phykon.comWhat is the significance of customer satisfaction to a business?Customer satisfaction is a main focus of businesses. Today building loyalty is important to retain existing customers and to attract new…Nov 11, 2019Nov 11, 2019
