• Homesearch
  • Collections
  • Sign in or create an account

Mark Howson

Hello. I'm Mark Howson. I live in London and manage Customer Service. Views are my own. More at http://www.markhowson.co.uk.

  • Elsewhere
Most recommended

    Cineworld don’t get it.

    A tale of allocated seating and feedback-blindness.
    Mark Howson7 min read
    Latest

    Cineworld don’t get it.

    A tale of allocated seating and feedback-blindness.
    Mark Howson7 min read

      Remove the pain, then fix the problem.

      Why we’ve got customer services all wrong.
      Mark Howson3 min read
        Collections edited by Mark Howson
        • Customer (Dis)Service
        Recommended by Mark Howson

        People of the Art Museum

        An Illustrated Journal
        Grant Snider1 min read

          What the F*^k are you doing?

          When a mentor really changes your life, and they didn’t even know it.
          Karen Schulman Dupuis4 min read

            On (Not) Eating Out Alone

            A stigma I’ve never understood is the one placed on people who are comfortable doing ‘social’ activities alone.
            Stephanie Georgopulos3 min read
              More